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We apologize for the inconvenience caused, as per the description above, you are getting a white horizontal bar at the bottom of every PDF on your Windows 10 machine, Is that correct?
Please check for any pending updates of Acrobat Standard DC from help>check for updates, reboot the machine after installing the updates and see if this brings any difference.
Try repairing Acrobat once from help>repair installation, reboot the machine.
If the issue persists, please reset the preferences of Acrobat, to reset the preferences, please refer to How to reset Acrobat Preference settings to default.
If you still face the issue, please share the following details:
- Dot version of Acrobat installed, to identify refer to Identify the product and its version for Acrobat and Reader DC
- Does this white bar appear in other apps too?
Let us know how it goes and share your findings.
I tried this and it didn't work for me.
I have two mnitors. The problem is only on my main monitor, not he second.
I use Windows 10 and Acrobat Pro DC.
I did a 'Repair installation' from the Help menu.
After a restart of the computer the problem went away :-)
We have a laptop with the same issue. Windows 10 Pro laptop with an external monitor set as the main monitor. We have uninstalled/re-installed and the issue persists. We can restart the laptop and the issue goes away for a bit but eventually comes back. Running DC Standard.
Same problem for me. I find just disconnecting and reconnecting the monitor makes it go away temporarily... but it always seems to come back. Before it seemed to be a connection issue and I did this once and it went away.. but lately its been doing it again so maybe its the cable... would be worth trying a different cable.