9 Replies Latest reply on Jun 13, 2018 1:17 PM by Kevin-Monahan

    MP4 videos imported only as an audio file in updated Adobe Premiere Pro CC 2018

    farahhayat

      Hi,

       

      I recently updated to Adobe Premiere Pro CC 2018 and the project that I was working on in the 2017 version opened with a lot of offline media files. When I tried to relink these, only the audio came back and no video.

      I then tried to import the videos again into the project but they only imported as audio files, even though they are MP4 videos. I tried creating a new project to see if the same thing would happen and it did as only the audio got imported.

       

      I don't understand what happened here and would like some help to get them imported correctly so that I can relink them and get my project back the way it was.

       

      Thank you.

       

      Kind regards,

       

      Farah