1 Reply Latest reply on Apr 12, 2018 8:40 PM by twaritar3263062 Branched from an earlier discussion. Branched to a new discussion.

    Re: How/can I buy a single image (not a subscription)???

    autumnc22623185

      Hi

       

      I am having the same problem - I pay an annual subscription for Creative Cloud and purchased a single image on 23 February 2018 - after you stopped enabling one image downloads?:

       

      When I went to purchase one today my account has expired:

       

      Can you explain how the February purchase was possible and does this mean I am no longer able to download single images?  Like many, many others on this and other threads I simply don't need to purchase large amounts of standard images.  Is there any way you can listen to your customers and revert back to single purchase? I think you will lose a lot of regular custom otherwise.