2 Replies Latest reply on Apr 14, 2018 4:27 AM by ilye

    Content shows as Movie Not Loaded with Flash Player

    ilye Level 1

      It looks like there is a new bug

      After update to last player version, this url stops working

      3D Панорамы


      Standalone flash player just exits without providing any information


      Is there any chance you fix this issue at the nearest updates?


      Thank you



      Message was edited by: Jeromie Clark - Updated title to be more descriptive

        • 1. Re:
          jeromiec83223024 Adobe Employee

          Thanks, and sorry for the inconvenience.  I've filed a bug on your behalf.


          You can follow it here:



          I narrowed this down to the specific changelist, and we're halting as a result of stricter parsing of PNGs.  This may be intentional behavior.  I won't know until we debug it.  You're loading a PNG that's malformed (or, at least, we now consider malformed).


          Since any fix from us is going to take at least a few weeks to reach end-users, you may want to take a look at what PNG files you're loading and see if maybe you can narrow down which image it is, and experiment with re-encoding it.

          I might be able to provide you with more useful guidance as we work through it.  If I have more info, I'll update this thread.

          • 2. Re:
            ilye Level 1

            Thank you very mach for your help.

            I have made some research about images and added additional info to the issue