2 Replies Latest reply on Apr 13, 2018 6:53 AM by squiddie

    Photoshop Hangs and Freezes After Prolonged Use

    squiddie Level 1

      My problem, in a nutshell, is that the longer I use Photoshop the more it starts to lag, hang and freeze, and eventually it will stop responding altogether and I have to force close it with task manager. I start to notice problems after around 5 minutes.


      I had problems previously with clone stamp/ healing brush/ select and mask that I went through with tech support and things improved for a while, but since the latest update, things have gotten much, much, much worse. It seems to especially not like the polygonal lasso tool. I've also had problems with Lightroom not responding which I've never had problems with before.


      Stuff I've tried:

      - Reset preferences/settings folder

      - Restart computer

      - Updated drivers

      - Updated Photoshop and Lightroom


      Tech Spec:

      Windows 10 Home           

      CPU: i5-6300HQ 2.30GHz

      RAM: 16.0 GB   

      Graphics: NVIDIA GeForce GTX 960M and Intel HD Graphics 530

      HDD: Samsung EVO 860 500GB

      Photoshop: CC 2019 - 19.1.3

      Huion Q11K Tablet