1 Reply Latest reply on Apr 16, 2018 6:32 AM by Sheena Kaul

    Refund Requested

    lauraj86948459

      Hello,

      The picture attached was accidentally purchased. We'd like to request a

      refund for Image # #159432541

      <https://stock.adobe.com/images/woman-is-training-on-the-beach/159432541>.

      Thank you,

       

      Laura Jacobs

      brilliantsolutionsassistant@gmail.com

       

        • 1. Re: Refund Requested
          Sheena Kaul Adobe Employee

          Hi Laura,

           

          I apologize for the troubles.

           

          Since we don't have any way of unlicensing a file which has been licensed once. Therefore I have added 1 license to your account so that you can use it for a different image.

           

          Let me know if that helps!

           

          Regards,

          Sheena

          1 person found this helpful