Just for clarification if you use a web object to try and present a youtube video it may not work because a web object uses an iframe which most times You tube will not allow playback in.
You may want to try using the You Tube widget in the Learning Interactions and see if it will support the video playback. I think you may have some success using this approach.
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YouTube doesn't prevent you from putting their videos into an iframe (web object). A video owner can prevent their videos from being embedded into other websites using this method. Most don't do this however since for most YouTubers it's all about the views. For example, every time you see one of my video tutorials posted here on the eLearning community, it's merely an embedded video. I'm happy for you to watch it wherever you do so.
What you need to do is not use the regular URL of the video, but instead use the embed code. From the video on Youtube click the share option. It defaults to the regular URL but you will see an option for the embed code. There are several options you can select that will change how your video runs. Make those selections and then copy the resulting code.
In the properties of your Captivate web object change it from URL to embed code and paste in the embed code from YouTube. It should work fine.
Keep in mind that if you publish your project to your desktop the video will not be seen as your project needs to be run from a web server in order to see the web object working. Previewing works because Captivate includes a local web server for testing purposes.
Thanks Paul! I will give this method a try.
I wish simply embedding the video would work - after some further testing I've discovered that the embedded videos do in fact run fine on an Android device, however they do not appear or play on Apple devices. I'm testing in Google Chrome on all devices (Samsung phone, iPhone, and iPad). Is this a known issue with Apple devices?
Tested this method of including the video and it is working fine on Android device, however still not loading/playing on Apple devices. Not sure if there is some sort of work around?
It will work on an iPad but on iPhones what typically happens is that the video will open using the build in apple media player. This can be difficult for some users as they won't easily see how to return to the eLearning upon completion of the video. If you anticipate a high number of iPhone users then you may have to rethink your learning strategy. For me, iPhone is a very small percentage of users so I typically don't worry about them.