• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Problem logging into my account

Explorer ,
Apr 14, 2018 Apr 14, 2018

Copy link to clipboard

Copied

I have a problem logging into my Adobe CC Account through Lightroom Classic CC

The Adobe Creative Cloud account is logged in.  When I open Photoshop I can see my account and am logged in.

Lightroom says I am not logged in and cannot sync.  I try to sync and a long thin pop up window opens which goes white and says "connecting", then goes black and repeats.  I will not log me in

Help as I need to sync my photos!

Thanks

Keith

Views

209

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 14, 2018 Apr 14, 2018

Copy link to clipboard

Copied

Try logging out of you account in Photoshop then log back in again. This usually addresses the account login issues for other applications.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Apr 14, 2018 Apr 14, 2018

Copy link to clipboard

Copied

LATEST

Thanks - a reinstall of the program fixed it.  Thanks

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines