5 Replies Latest reply on Apr 17, 2018 11:14 AM by cousinr47754866

    My huion H420 suddenly works funny

    z3n0x

      Like the tittle.

       

      I was normally using the pen like brushes and strokes. and then suddenly when i was swipe vertically.. it just scroll the image. I already reinstall the huion driver with the downloaded on from the huion website. But still doesnt work.

       

      I would reinstall the adobe photoshop but too much setting that i already applied. Is there a file or instruction to reset such thing?

        • 1. Re: My huion H420 suddenly works funny
          Ged Traynor Adobe Community Professional

          Hi

          Try this

           

          1 Select everything inside the quotes here (don't include the quotes): “reg add HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Pen /v LegacyPenInteractionModel /t REG_DWORD /d 1 /f”

          2 Copy it with Ctrl + C on the keyboard.

          3 Type Windows Key + X (together), a menu will appear

          4 Then type "A" on the keyboard. That will give you an elevated administrator PowerShell command prompt.

          5 Paste the command you copied into that window with Ctrl + V

          6 Hit "Enter" on the keyboard

          7 Reboot

          • 2. Re: My huion H420 suddenly works funny
            z3n0x Level 1

            I will try tomorrow. Thanks for the reply i will get back asap with next news.

            • 3. Re: My huion H420 suddenly works funny
              cousinr47754866

              having the same problem
              the last time i used the h420 with photoshop was a week ago. since then Photoshop and Windows 10 have both been updated.
              the issue started after the upgrades\updates.

               

              I tried your solution and it didn't work

              thanks

              • 4. Re: My huion H420 suddenly works funny
                Ged Traynor Adobe Community Professional

                Hi

                Take a look at Dave's correct answer here to see if it helps

                Photoshop - Wacom - Latest Update Bug

                • 5. Re: My huion H420 suddenly works funny
                  cousinr47754866 Level 1

                  the solution from Dave worked with a little modification
                  uncheck the  support TabletPC in the tablet app.

                   

                  thanks

                   

                   

                   

                   

                   


                  Correct Answer
                  by davescm on Apr 11, 2018 5:37 AM

                   

                   

                  Hi

                  Please use search before posting - this issue has been answered several times today

                   

                  The latest windows update (KB4093112)  has caused an issue with the Wacom tablet and Photoshop.

                   

                  You can either - undo the update

                   

                  or

                   

                  Do the following:

                  1. Use notepad to create a text file and type in :

                  UseSystemStylus 0

                   

                  2. Save the file as PSUserConfig.txt in the following location
                  C: > Users > Username > AppData > Roaming > Adobe > Adobe Photoshop CC 2018 > Adobe Photoshop CC 2018 Settings

                   

                  3. Go to the Wacom tablet properties and for Photoshop under Mapping  uncheck "Use Windows Ink"

                   

                  4. Restart Photoshop (if it was open when you did this)

                   

                  That is it - all should now work well

                   

                  Dave