1 Reply Latest reply on Apr 15, 2018 1:31 PM by dj_paige

    BSOD when using Lightroom, Photoshop and DNG Converter

    pasbal

      Good evening,

       

      I just built up a new computer with an i7-7820X which runs on an ASUS TUF Mk2. Bios is 1301.

      Gfx is a GTX 1060 with Driver 391.35.

      Windows is 10 - 64bit

       

      Further info can be found here: MSinfo32

       

      When I start the computer and go directly to LR or PS - both program run fine.

      When I let the computer run for a while and then go to LR or PS the computer crashes with a BSOD. No way to use LR or PS CrashReporter. I think it that there could be a link with Adobe DNG converter or Camera Raw.

       

      The Windows-crash dumps can be found here:

       

      Crash dump 1915

      Crash dump 2157

       

       

      Crash can be reproduced.

       

      I would be happy if someone could give me an advise what I could do next!

       

      Pascal