1 Reply Latest reply on Apr 15, 2018 11:56 PM by c.pfaffenbichler

    PC Shutting Down, No Error Reporting

    phathead50

      Recently while using photoshop my PC will shut down with no warning. Now I am working with a relatively large file size, but nothing else is running concurrently and the PC is less than two months old so it's not taxing hardware in anyway. The system usually goes down within five minutes of using the program and is the only program that causes problems.

       

      I tried saving with each step to minimize lost work, but when the PC comes back up the file loads as all black. No errors are noted in Event Viewer and I have the latest adobe updates installed.

       

      Any ideas?