3 Replies Latest reply on Apr 16, 2018 7:33 AM by Miguel_R

    After effects stops "seeing" all codecs other than native ones

    Miguel_R Level 1

      Hi There

       

      My AE is playing up. Overnight it stopped using the codecs that I normally use. t displayed a warning message as per attached picture

      AEP MESSAGE.png

      I have contacted ADOBE support who blamed the third party codec - which has , and always have performed flawlessly - saying that it was probably the culprit.

      If that was the case it would have happened when there as an app udpate or so. It stopped working just like that. Has anyone seen this or has any ideas on how to fix it. Going back to previous versions of AE or re-intalling it is a bit of a mess as I have a LOAD of extra plugins that I really do not want to upset.

       

      Thanks for your help guys.

       

       

      M