31 Replies Latest reply on May 23, 2018 9:41 AM by joseph motto

    LR6 will not recognize a folder

    joseph motto Level 1

      I have been processing a number of photographs from South Padre Island on four successive days, April 3-6. I have created a folder named South Padre and have been placing all TIFF files in a folder  and all JPEGs from those TIFFs into a similar JPEG folder. I had just finished the June 5 images and started the first of the June 6 images when the power went out in the house for 15 minutes. When it came back on I continued but noted that the first images seemed to go into a new folder rather than the one with all of the previous South Padre images. I failed to pay attention to where but completed processing perhaps 40-50 images which, on checking the Windows folder, were all present. When I was done I attempted to import all of the four days of South Padre images but LR failed to import or recognize the June 6 images both in my TIFF and in my JPEG folder even though they are present in the Windows folders. I have no idea how to make LR import the June 6 images which it apparently cannot see.

        • 1. Re: LR6 will not recognize a folder
          dj_paige Level 10

          It sounds to me like the power outage didn't have an effect on Lightroom at all.

           

          It sounds to me like you ACCIDENTALLY imported the photos using the COPY option instead of the ADD option, and so Lightroom thinks the photos are now in FOLDER XYZ, while you think the photos are in FOLDER ABC. If that's the case, then by default LR will not import the photos again.

           

          If you click on "All Photographs", can you locate the photos in there (search by file name)???

          • 2. Re: LR6 will not recognize a folder
            JimHess Adobe Community Professional & MVP

            I'm confused about your dates. You talk of April 3-6, and then you are looking for June 6. Why the change in months? I suppose it doesn't matter, but it seems strange.

            • 3. Re: LR6 will not recognize a folder
              joseph motto Level 1

              My error; all dates are June, not April.

              • 4. Re: LR6 will not recognize a folder
                joseph motto Level 1

                When I hit import and select South Padre the images from June 3,4,and 5 appear greyed out indicated they have already been imported. The images form June 6 are not present. When I click on all photos nothing happens.

                • 5. Re: LR6 will not recognize a folder
                  dj_paige Level 10

                  Lightroom will not let you import these photos again.

                   

                  You need to search your LR catalog for these photos.

                   

                  The full set of steps to do the search (you need to do ALL 4 of these, not one or two or the couple that you want to perform, you need to do ALL 4):

                   

                  1. Click on All Photographs
                  2. Expand all Stacks (Photo->Stacking->Expand All Stacks)
                  3. Turn off any filters (ctrl-L once or twice)
                  4. Use the filter bar to search the for one or more of these photos by File Name

                   

                  If you can't find them this way, please show us a screen capture of the ENTIRE LR LIBRARY MODULE screen where the photos are not found.

                  • 6. Re: LR6 will not recognize a folder
                    joseph motto Level 1

                    When I follow the four steps you outlined in your email I see the dng and TIFF files of the June 6 images. When I highlight them and hit "import" it asks for the folder. When I put in South Padre 4-18 I get April 3 through 5 but not 6. What screen shot do you want me to submit?

                    BTW, Again, my error, these are all April images, obviously not June

                    • 7. Re: LR6 will not recognize a folder
                      dj_paige Level 10

                      So you find the dng and TIFF files of the April 6 images. Now you have to make sure they are in the proper folder (if that's really what you want to do).

                       

                      IMPORTANT: there is NO IMPORTING involved. DO NOT IMPORT. Do not import.

                       

                      Steps to fix this:

                      1. Right-click on one of these DNG or TIFF files that you found. Select Go to Folder in Library. The folder that contains these photos will be highlighted in the Folder Panel on the left (you may have to scroll up or down to see the highlighted folder)
                      2. Right-click on this folder, select "Update Folder Location", then select the desired folder that you want them to be in. Click OK or whatever the affirmative is.
                      3. DO NOT IMPORT.
                      4. DO NOT IMPORT.
                      5. DO NOT IMPORT.
                      • 8. Re: LR6 will not recognize a folder
                        joseph motto Level 1

                        This process simply leads me to the original DNG folder. When I process a DNG image to a tiff a snapshot of the image with the word "edit" appears in that folder as it has done every time I process images. There are no JPEG images there, only the DNG and the TIFF. I am still unable to find a folder with just TIFFs and a folder with JPEGS. THey went somewhere but I am unable to find them.

                         

                        mixed-photos-dng-web.gif

                        • 9. Re: LR6 will not recognize a folder
                          dj_paige Level 10

                          https://forums.adobe.com/people/joseph+motto  wrote

                           

                          This process simply leads me to the original DNG folder.

                          Isn't that the folder you want???

                           

                          I am still unable to find a folder with just TIFFs and a folder with JPEGS. THey went somewhere but I am unable to find them.

                          I am requesting that you make things CRYSTAL CLEAR when you refer to folders. Are you talking about folders in Lightroom or folders in your operating system?? Please let me know.

                          • 10. Re: LR6 will not recognize a folder
                            joseph motto Level 1

                            I am referring to the explorer folder which is highlighted when I try

                            to work back from lightroom

                            • 11. Re: LR6 will not recognize a folder
                              joseph motto Level 1

                              The screen shot I included shows the LR listing with the original raw

                              files (dng) and also the TIFF file that I processed from the dng. As I

                              mentioned I make a TIFF and a JPEG of most selected images although

                              sometimes I just create a JPEG. When I first made the error at the

                              start of processing the April 6 images I thought I was sending them to

                              the same folders (south padre 4-18 for jpegs and a similar separate

                              one for TIFFS). They did arrive there according to explorer but this

                              batch is not recognized by LR

                              • 12. Re: LR6 will not recognize a folder
                                dj_paige Level 10

                                I don't see a screenshot of LR. I only see a screenshot of Mac Finder.

                                 

                                If you found (at least one) of the DNGs in a different folder in LR, look in that folder using Mac Finder, are the TIFF and JPG in there??

                                • 13. Re: LR6 will not recognize a folder
                                  joseph motto Level 1

                                  Here is the screenshot from LR6. You can see the greyed out images from the folder where I put my raw images, then converted them to dng, and also the processed TIFFS mixed in with the dngs. No jpegs. In most instances they go into my TIFF folder under My Digital Photos, Dev Pics while the JPEGs go into a folder headed by the year and subfolder location, i.e., south padre 4-18. I just can't seem to find a way to track them down and get LR to recognize them but I am at least happy that I can go to my explorer folders and the processed images are there. When I get out of my routine I have problems figuring out the pathways.

                                   

                                   

                                  LR-screenshot.gif

                                  • 14. Re: LR6 will not recognize a folder
                                    dj_paige Level 10

                                    Still trying to Import? YOu are wasting your time and will not solve the problem that way.

                                     

                                    I have asked you to find the OTHER folder where the DNGs were. You said you did this in Lightroom. Then, look in that other folder using Mac Finder. It doesn't sound like you tried this.

                                    • 15. Re: LR6 will not recognize a folder
                                      joseph motto Level 1

                                      I am using my IPad to indicate that I have spelled out my quandary on the forum site rather than a direct email.

                                       

                                      Sent from my iPad

                                      • 16. Re: LR6 will not recognize a folder
                                        joseph motto Level 1

                                        I just finished a long winded description of my conundrum on the forum

                                        site but it apparently fouled up and wouldn't send. Briefly, (1) I

                                        have a PC, not a MAC, and don't know what Mac Finder is, (2) I have

                                        not tried to import since you said don't import, and (3) I have not

                                        found more than one DNG site in LR, that being the April 6 RAW/DNG

                                        folder that holds my shot images after a converted them to DNG and

                                        culled out the bad shots. I have not found a second folder. I should

                                        have stopped afte the power outage when I processed that firrst April

                                        6 image and saw that the folder it was headed for did not have all of

                                        the April 3,4, and 5 TIFFS or JPEGs but rather a blank screen. I

                                        though they were going where the others had gone but obviously LR

                                        didn't think they were going there even though my Explorer folder

                                        listing has them right where they should be. I simply don't know how

                                        to get LR to tell me where it thinks they are or what I need to do to

                                        correct it. Probably not worth the hassle; to compulsive.

                                        • 17. Re: LR6 will not recognize a folder
                                          dj_paige Level 10

                                          My apologies for thinking you have a MAC. I read lots of threads, sometimes I mix them up a little.

                                           

                                          In Windows Explorer, use the search feature to search all of your hard disks (including the C: drive) for one of the TIFF files, by file name. This may take 10-15 minutes. Report what it finds.

                                          • 18. Re: LR6 will not recognize a folder
                                            Just Shoot Me Adobe Community Professional

                                            I have a question.

                                            The folders you seem to have created for this Padre Island shoot are in the folder for 2018 but yet you say they were taken in June?

                                            Do you have a Time Machine? If you do can I borrow it?

                                             

                                            Grayed out images mean those images are already in the Catalog file.

                                            Write down the name of one of those images and do a search of all your drives and see how many time and in how many folders those images show up. Or in LR use the Filter Bar Text option and search for that name.

                                            • 19. Re: LR6 will not recognize a folder
                                              joseph motto Level 1

                                              For those that were confused by the date I meant April for all, not June.

                                               

                                              I have done searches of my hard drives for both an April 6 TIFF file and also for the same image  in a JPEG file as I made one of each at the time. Here is the screen shot from the TIFF:

                                               

                                              TIFF-file-search-web.gif

                                              Here is the JPEG search that looks the same:

                                               

                                              jpeg-search-web.gif

                                              Perhaps you can tell me what we have learned as I do not know how to interpret the results.

                                              • 20. Re: LR6 will not recognize a folder
                                                dj_paige Level 10

                                                So these appear to be in the correct folder according to Windows Explorer. Is that correct?

                                                 

                                                But Lightroom will not allow you to import these TIF and JPG photos? Is that correct?

                                                 

                                                So, you have to do the search in Lightroom now (using the 4 step procedure I stated earlier) to find one of these photos in Lightroom. Then we should be able to fix the problem.

                                                • 21. Re: LR6 will not recognize a folder
                                                  joseph motto Level 1

                                                  Yes and yes.

                                                  Following the four steps here is what my LR search for one of the April 6 TIFF images shows:

                                                   

                                                  LR-search-web.gif

                                                  • 22. Re: LR6 will not recognize a folder
                                                    dj_paige Level 10

                                                    Great, now what folder does Lightroom think this file is in? Right-click on the photo, select Go to Folder in Library, and then the folder will be highlighted in the Folder Panel (you might have to scroll up or down to find the highlighted folder)

                                                    • 23. Re: LR6 will not recognize a folder
                                                      joseph motto Level 1

                                                      It tells me that it is right where I said it is supposed to be in the

                                                      Devloped TIFF file folder for South Padre 4-18, the one that doesn't

                                                      seem to be recognized by LR.

                                                      • 24. Re: LR6 will not recognize a folder
                                                        joseph motto Level 1

                                                        Amazing, when I clicked on the folder all of the missing images turned

                                                        up. If I am correct now I can import them and keyword them, then go to

                                                        the JPEG folder and do the same search and they should turn up also.

                                                        Is that right?

                                                        • 25. Re: LR6 will not recognize a folder
                                                          dj_paige Level 10

                                                          Amazing, when I clicked on the folder all of the missing images turned

                                                          up.

                                                          Where did you click??????? What screen? Lightroom or Windows explorer????

                                                           

                                                          If the photos are already in Lightroom, no importing is needed.

                                                          • 26. Re: LR6 will not recognize a folder
                                                            joseph motto Level 1

                                                            I clicked on the original folder, My Digital Photos/Developed

                                                            Pics/2018/South Padre 4-18This is the same folder that failed to show

                                                            the images of April 6 until now.

                                                            • 27. Re: LR6 will not recognize a folder
                                                              Just Shoot Me Adobe Community Professional

                                                              https://forums.adobe.com/people/joseph+motto  wrote

                                                               

                                                              Amazing, when I clicked on the folder all of the missing images turned

                                                              up. If I am correct now I can import them and keyword them, then go to

                                                              the JPEG folder and do the same search and they should turn up also.

                                                              Is that right?

                                                              If when you clicked on that folder in LR and all the images showed up then They Are Already In the LR Catalog File. No need to Import them as they are already import into the Catalog.

                                                               

                                                              You have some type of Filter set or after making a TIFF file through some External Editor the TIF file was imported automatically and you had "Previous Imports" selected in the Catalog section and only that one image was showing.

                                                               

                                                              IMHO you need to read up on exactly how LR works, What the LR Catalog file is and how to properly work with LR. There are many books available and there are many very good online tutorials that are free covering all aspects of what LR is, the LR catalog file and how to work with LR.

                                                              • 28. Re: LR6 will not recognize a folder
                                                                joseph motto Level 1

                                                                When the TIFF images of April 6 returned the image number went from

                                                                159 to 172, I tried the same search using the same image but used the

                                                                JPEG suffix rather than the TIFF suffix. That search fails and the

                                                                number of images in the JPEG folder, which should exceed the number in

                                                                the TIFF folder, remains at 159. I cannot get the JPEGs back using the

                                                                same process that brought back the TIFFs.

                                                                I recognize my limitations in understanding how LR works despite the

                                                                fact that I have been using it for 10 years. It works for the vast

                                                                majority of my needs even though the basic concepts of LR escape me.

                                                                • 29. Re: LR6 will not recognize a folder
                                                                  joseph motto Level 1

                                                                  Perhaps I have exceeded the number of posts allowed but I will request one more attempt to locate the jpegs for April 6. Any other suggestions would be most appreciated.

                                                                  • 30. Re: LR6 will not recognize a folder
                                                                    JimHess Adobe Community Professional & MVP

                                                                    Don't have an answer for you. But I gave up trying to follow this discussion when you indicated that all dates were for June and not April. After that, the whole discussion didn't seem to make sense to me.

                                                                    • 31. Re: LR6 will not recognize a folder
                                                                      joseph motto Level 1

                                                                      For those who may remember this long, drawn out discussion I want to report that I finally figured out the error. I had inadvertently changed JPEG to GIF in my Save for Web workflow and created GIF files instead of JPEGs. This is why LR could not recognize the files that were placed in the correct folder. My mistake in not seeing that they were GIF rather than JPEG files. Mystery solved.