3 Replies Latest reply on Jun 7, 2018 12:51 AM by axelt88053346

    Acrobat Pro DC Advanced Search crashing (StackHash_f1a3)

    onlinee5801838 Level 1

      Seems to occur soon after clicking on one of the search results.

       

      Problem signature:

        Problem Event Name:    APPCRASH

        Application Name:    Acrobat.exe

        Application Version:    15.16.20039.54196

        Application Timestamp:    5728a758

        Fault Module Name:    StackHash_f1a3

        Fault Module Version:    6.1.7601.24094

        Fault Module Timestamp:    5abedfcd

        Exception Code:    c0000374

        Exception Offset:    000ce9fb

        OS Version:    6.1.7601.2.1.0.256.48

        Locale ID:    3081

        Additional Information 1:    f1a3

        Additional Information 2:    f1a37b16ca1208762a0b8aa6cab1b014

        Additional Information 3:    491b

        Additional Information 4:    491bf36471b9991aef7b9c9cc09ecca7