1 Reply Latest reply on Apr 17, 2018 5:09 AM by Sheena Kaul

    Mispurchase by minor

    alexc31684430

      I have a problem regarding the mispurchase of footage.

       

      The daughter of a well-known has made a mispurchase on Adobe Stock in my name. I wasn't paying attention by having her surf the Internet on my computer. Now I am faced with the problem that I do not need the purchased material nor do I have any use for it.

       

      So I would like to return the license and cancel the payment. Is that possible in any way?

       

      By the way, the Adobe Stock fast payment system is a bit too fast, a final check of the shopping cart would be desirable so no mispurchase can happen anymore.

       

      Best regards,

      Alex