1 Reply Latest reply on Apr 17, 2018 5:07 AM by Sheena Kaul Branched to a new discussion.

    Bought wrong image

    josephinen86535432

      Hi!

       

      I accidentally bought the wrong image #142125710 and have not downloaded it. I was suppose to buy # 142125679. Is there any possibility to redo my purchase of the first picture?

       

      Best,

      Josephine

        • 1. Re: Bought wrong image
          Sheena Kaul Adobe Employee

          Hi Josephine,

           

          I apologize for the troubles that you've faced on our Stock website in licensing the images.

          Unfortunately there is no way to undo the purchase that has been made once, therefore I've added 1 license in your account to use it against a different image.

           

          Let me know if that helps!

           

          Regards,

          Sheena

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