9 Replies Latest reply on Apr 17, 2018 6:56 AM by Melonon

    GPU not actually working properly

    Melonon

      I'm not 100% this is the right place for bug reports so please tell me if I should post this somewhere else instead, thanks.

       

      Photoshop detects my GPU correctly but only uses it if i create a file on the screen plugged to the graphics card.

      So for example if I create or open a file on screen 1 and move it to screen 2, screen 2 will be using GPU even though it's plugged to the motherboard. However if I open a file with Photoshop being in screen 2, it'll be using CPU no matter where we move photoshop.

      So some tabs/files will work on GPU and others on CPU, even though GPU usage is checked!

       

      If this is unclear I tried to make a quick video to detail this here :  https://youtu.be/Wo-pQ9NaIag

      It might be a little subtle, so maybe turn on 1080p to see how pixelated the line actually is.

      Also I'm on windows 8.1.

        • 1. Re: GPU not actually working properly
          davescm Adobe Community Professional

          Hi

          I had difficulty seeing the issue - however, with both screens plugged in,  can you go to Help >System Info and click copy - then paste the info here

           

          Dave

          • 2. Re: GPU not actually working properly
            D Fosse Adobe Community Professional & MVP

            Melonon  wrote

             

            screen 2 will be using GPU even though it's plugged to the motherboard.

             

            Is there any particular reason you can't plug both screens to the video card?

             

            If a screen is plugged to the motherboard, it will be fed off the integrated Intel adapter. There has to be one, otherwise there wouldn't be a connector on the motherboard at all.

             

            That a screen can be plugged to the mainboard, and still use the graphics card, defies all logic. I can't imagine how that could work...?

             

            Normally dual graphics won't work at all, or crash, or BSOD.

            • 3. Re: GPU not actually working properly
              Melonon Level 1

              Thanks for taking the time to help Dave, I'm sorry though I don't feel comfortable sharing personal information.

              If I can help you fix this bug in any other way please tell me.

              • 4. Re: GPU not actually working properly
                Melonon Level 1

                Thanks for the answer D Fosse, I can't plug the 2 screens on the graphic card because it seems it doesn't handle it.

                The tablet is capable of using the graphic card though as proved by opening a file on the first screen then moving photoshop to the tablet screen and having it work like the GPU would do it.

                • 5. Re: GPU not actually working properly
                  davescm Adobe Community Professional

                  It wasn't personal info I was asking for. As a moderator, if I see personal info displayed in a post I remove it. However, the Photoshop system info shows the set up of Photoshop on your PC. I don't believe there is a bug, but rather a problem with the set up, for example the use of multiple GPUs.

                   

                  Dave

                  • 6. Re: GPU not actually working properly
                    D Fosse Adobe Community Professional & MVP

                    OK. This still doesn't make much sense to me, but maybe it does to someone else.

                     

                    But any reasonably current graphics card should be able to handle 2 screens. That's sort of bare minimum these days. The only exception is if these two screens are both 4K or 5K.

                     

                    Nothing personal in the system info, just the basic technical configuration of your system and Photoshop. Here's mine:

                     

                    Adobe Photoshop Version: 19.1.3 20180323.r.293 2018/03/23: 1163761  x64

                    Number of Launches: 28

                    Operating System: Windows 7 64-bit

                    Version: 7 SP1 6.1.7601.24059

                    System architecture: Intel CPU Family:6, Model:13, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, HyperThreading

                    Physical processor count: 4

                    Logical processor count: 8

                    Processor speed: 3602 MHz

                    Built-in memory: 32717 MB

                    Free memory: 2 MB

                    Memory available to Photoshop: 29546 MB

                    Memory used by Photoshop: 81 %

                    Alias Layers: Disabled.

                    Modifier Palette: Disabled.

                    Highbeam: Enabled.

                    Image tile size: 1024K

                    Image cache levels: 4

                    Font Preview: Medium

                    TextComposer: Latin

                    OpenCL crashed on 23.10.2017 at 14:19:24 (Initializing OpenCL and OpenCL enabled features)

                    Display: 1

                    Display Bounds: top=0, left=0, bottom=1200, right=1920

                    OpenGL Drawing: Enabled.

                    OpenGL Allow Old GPUs: Not Detected.

                    OpenGL Drawing Mode: Basic

                    OpenGL Allow Normal Mode: True.

                    OpenGL Allow Advanced Mode: True.

                    AIFCoreInitialized=1

                    AIFOGLInitialized=1

                    OGLContextCreated=1

                    NumGLGPUs=1

                    NumCLGPUs=1

                    NumNativeGPUs=0

                    glgpu[0].GLVersion="4.1"

                    glgpu[0].IsIntegratedGLGPU=0

                    glgpu[0].GLMemoryMB=2048

                    glgpu[0].GLName="NVIDIA Quadro P600"

                    glgpu[0].GLVendor="NVIDIA Corporation"

                    glgpu[0].GLVendorID=4318

                    glgpu[0].GLDriverVersion="23.21.13.9133"

                    glgpu[0].GLRectTextureSize=32768

                    glgpu[0].GLRenderer="Quadro P600/PCIe/SSE2"

                    glgpu[0].GLRendererID=7346

                    glgpu[0].HasGLNPOTSupport=1

                    glgpu[0].GLDriver="nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um"

                    glgpu[0].GLDriverDate="20180322000000.000000-000"

                    glgpu[0].CanCompileProgramGLSL=1

                    glgpu[0].GLFrameBufferOK=1

                    glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.60 NVIDIA"

                    glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[6553 6]

                    glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[4]

                    glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]

                    glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]

                    glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]

                    glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]

                    glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]

                    glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]

                    glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[124]

                    glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]

                    glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1

                    glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1

                    glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1

                    glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1

                    glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1

                    glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1

                    glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1

                    glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1

                    glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1

                    glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1

                    clgpu[0].CLPlatformVersion="1.2"

                    clgpu[0].CLDeviceVersion="1.2 CUDA"

                    clgpu[0].IsIntegratedCLGPU=0

                    clgpu[0].CLMemoryMB=2048

                    clgpu[0].CLName="Quadro P600"

                    clgpu[0].CLVendor="NVIDIA Corporation"

                    clgpu[0].CLVendorID=4318

                    clgpu[0].CLDriverVersion="391.33"

                    clgpu[0].CLBandwidth=5.21664e+10

                    clgpu[0].CLCompute=479.202

                    License Type: Subscription

                    Serial number: 91190756113754924728

                    GUIDBucket:

                    Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\

                    Temporary file path: C:\Users\DAG~1.FOS\AppData\Local\Temp\

                    Photoshop scratch has async I/O enabled

                    Scratch volume(s):

                      T:\, 223,6G, 194,9G free

                      C:\, 465,7G, 321,0G free

                    Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\Plug-Ins\

                    Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\Plug-Ins\

                     

                    Installed components:

                      A3DLIBS.dll  A3DLIB Dynamic Link Library  9.2.0.112

                      ACE.dll  ACE 2017/11/22-18:28:12  79.589342  79.589342

                      AdbePM.dll  PatchMatch 2016/11/03:19:48:57  1.578146  1.578146

                      AdobeLinguistic.dll  Adobe Linguisitc Library  10.0.0

                      AdobeOwl.dll  Adobe Owl  5.2.11

                      AdobePDFL.dll  PDFL 2017/10/31-06:12:59  79.250229  79.250229

                      AdobePIP.dll  Adobe Product Improvement Program  7.4.1.109.46827

                      AdobeSVGAGM.dll  AdobeSVGAGM  79.588619  79.588619

                      AdobeXMP.dll  Adobe XMP Core 2017/07/13-01:06:39  79.160924  79.160924

                      AdobeXMPFiles.dll  Adobe XMP Files 2017/07/13-01:06:39  79.160924  79.160924

                      AdobeXMPScript.dll  Adobe XMP Script 2017/07/13-01:06:39  79.160924  79.160924

                      adobe_caps.dll  Adobe CAPS  10,0,0,6

                      AGM.dll  AGM 2017/11/22-18:28:12  79.589342  79.589342

                      ahclient.dll    AdobeHelp Dynamic Link Library  3.0.0.6

                      AIDE.dll  AIDE 2016/05/27-01:08:49  79.574279  79.574279

                      amtlib.dll  AMTLib (64 Bit)  10.0.0.221 BuildVersion: 10.0; BuildDate: Tue Aug 1 2017 8:28:8)  1.000000

                      ARE.dll  ARE 2017/11/22-18:28:12  79.589342  79.589342

                      AXE8SharedExpat.dll  AXE8SharedExpat 2015/03/13-23:40:54  79.562390  79.562390

                      AXEDOMCore.dll  AXEDOMCore 2015/03/13-23:40:54  79.562390  79.562390

                      Bib.dll  BIB 2017/11/22-18:28:12  79.589342  79.589342

                      BIBUtils.dll  BIBUtils 2017/11/22-18:28:12  79.589342  79.589342

                      boost_date_time.dll  photoshopdva  11.1.0

                      boost_filesystem.dll  photoshopdva  11.1.0

                      boost_signals.dll  photoshopdva  11.1.0

                      boost_system.dll  photoshopdva  11.1.0

                      boost_threads.dll  photoshopdva  11.1.0

                      cg.dll  NVIDIA Cg Runtime  3.0.00007

                      cgGL.dll  NVIDIA Cg Runtime  3.0.00007

                      CITThreading.dll  Adobe CITThreading  2.1.0.1  2.1.0.1

                      CoolType.dll  CoolType 2017/11/22-18:28:12  79.589342  79.589342

                      CRClient.dll  Adobe Crash Reporter Client DLL  1.6.3.0

                      dnssd.dll  Bonjour  3,0,0,2

                      dvaaudiodevice.dll  photoshopdva  11.1.0

                      dvacore.dll  photoshopdva  11.1.0

                      dvacrashhandler.dll  Adobe Audition CC 2017  10.0.0

                      dvamarshal.dll  photoshopdva  11.1.0

                      dvamediatypes.dll  photoshopdva  11.1.0

                      dvametadata.dll  photoshopdva  11.1.0

                      dvametadataapi.dll  photoshopdva  11.1.0

                      dvametadataui.dll  photoshopdva  11.1.0

                      dvaplayer.dll  photoshopdva  11.1.0

                      dvatransport.dll  photoshopdva  11.1.0

                      dvaui.dll  photoshopdva  11.1.0

                      dvaunittesting.dll  photoshopdva  11.1.0

                      dynamiclink.dll  photoshopdva  11.1.0

                      ExtendScript.dll  ExtendScript 2017/08/31-12:13:14  81.1150526  81.1150526

                      icucnv40.dll  International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339

                      icudt40.dll  International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339

                      icuuc40.dll  International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339

                      igestep30.dll  IGES Reader  9.3.0.113

                      imslib.dll  IMSLib DLL  10.0.0.22

                      JP2KLib.dll  JP2KLib 2017/10/31-01:22:04  79.268591  79.268591

                      libifcoremd.dll  Intel(r) Visual Fortran Compiler  10.0 (Update A)

                      libiomp5md.dll  Intel(R) OpenMP* Runtime Library  5.0

                      libmmd.dll  Intel(R) C/C++/Fortran Compiler  17.0.0

                      LogSession.dll  LogSession  7.4.1.109.46827

                      mediacoreif.dll  photoshopdva  11.1.0

                      MPS.dll  MPS 2017/10/31-01:22:04  79.588396  79.588396

                      pdfsettings.dll  Adobe PDFSettings  1.04

                      Photoshop.dll  Adobe Photoshop CC 2018  19.1.3

                      Plugin.dll  Adobe Photoshop CC 2018  19.1.3

                      PlugPlugExternalObject.dll  Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit)  8.5.0

                      PlugPlugOwl.dll  Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)  8.5.0.87

                      PSArt.dll  Adobe Photoshop CC 2018  19.1.3

                      PSCloud.dll                                                  1.0.0.1

                      PSViews.dll  Adobe Photoshop CC 2018  19.1.3

                      SCCore.dll  ScCore 2017/08/31-12:13:14  81.1150526  81.1150526

                      SVGRE.dll  SVGRE  79.586793  79.586793

                      svml_dispmd.dll  Intel(R) C/C++/Fortran Compiler  17.0.0

                      tbb.dll  Intel(R) Threading Building Blocks for Windows  2017, 0, 2017, 0118

                      tbbmalloc.dll  Intel(R) Threading Building Blocks for Windows  2017, 0, 2017, 0118

                      TfFontMgr.dll  FontMgr  9.3.0.113

                      TfKernel.dll  Kernel  9.3.0.113

                      TFKGEOM.dll  Kernel Geom  9.3.0.113

                      TFUGEOM.dll  Adobe, UGeom©  9.3.0.113

                      updaternotifications.dll  Adobe Updater Notifications Library  10.0.0.1 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)  10.0.0.1

                      VulcanControl.dll  Vulcan Application Control Library  5.3.0.16

                      VulcanMessage5.dll  Vulcan Message Library  5.3.0.16

                      WinRTSupport.dll  Adobe Photoshop Windows RT Support  19.0.0.0

                      WRServices.dll  WRServices Thu June 21 2017 12:26:24  Build 0.22473  0.22473

                      wu3d.dll  U3D Writer  9.3.0.113

                     

                     

                    Required plug-ins:

                     

                      3D Studio 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “U3D.8bi”

                      Accented Edges 19.1.3 - from the file “Filter Gallery.8bf”

                      Adaptive Wide Angle 19.1.3 - from the file “Adaptive Wide Angle.8bf”

                      Angled Strokes 19.1.3 - from the file “Filter Gallery.8bf”

                      Average 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “Average.8bf”

                      Bas Relief 19.1.3 - from the file “Filter Gallery.8bf”

                      BMP 19.1.3 - from the file “Standard MultiPlugin.8bf”

                      Camera Raw 10.3 - from the file “Camera Raw.8bi”

                      Camera Raw Filter 10.3 - from the file “Camera Raw.8bi”

                      Chalk && Charcoal 19.1.3 - from the file “Filter Gallery.8bf”

                      Charcoal 19.1.3 - from the file “Filter Gallery.8bf”

                      Chrome 19.1.3 - from the file “Filter Gallery.8bf”

                      Cineon 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “Cineon.8bi”

                      Clouds 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “Clouds.8bf”

                      Collada 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “U3D.8bi”

                      Color Halftone 19.1.3 - from the file “Standard MultiPlugin.8bf”

                      Colored Pencil 19.1.3 - from the file “Filter Gallery.8bf”

                      CompuServe GIF 19.1.3 - from the file “Standard MultiPlugin.8bf”

                      Conté Crayon 19.1.3 - from the file “Filter Gallery.8bf”

                      Craquelure 19.1.3 - from the file “Filter Gallery.8bf”

                      Crop and Straighten Photos 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “CropPhotosAuto.8li”

                      Crop and Straighten Photos Filter 19.1.3 - from the file “Standard MultiPlugin.8bf”

                      Crosshatch 19.1.3 - from the file “Filter Gallery.8bf”

                      Crystallize 19.1.3 - from the file “Standard MultiPlugin.8bf”

                      Cutout 19.1.3 - from the file “Filter Gallery.8bf”

                      Dark Strokes 19.1.3 - from the file “Filter Gallery.8bf”

                      De-Interlace 19.1.3 - from the file “Standard MultiPlugin.8bf”

                      Dicom 19.1.3 - from the file “Dicom.8bi”

                      Difference Clouds 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “Clouds.8bf”

                      Diffuse Glow 19.1.3 - from the file “Filter Gallery.8bf”

                      Displace 19.1.3 - from the file “Standard MultiPlugin.8bf”

                      Dry Brush 19.1.3 - from the file “Filter Gallery.8bf”

                      Eazel Acquire 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “EazelAcquire.8ba”

                      Entropy 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “statistics.8ba”

                      Export Color Lookup Tables 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “Export3DLUT.8be”

                      Extrude 19.1.3 - from the file “Standard MultiPlugin.8bf”

                      FastCore Routines 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “FastCore.8bx”

                      Fibers 19.1.3 - from the file “Standard MultiPlugin.8bf”

                      Film Grain 19.1.3 - from the file “Filter Gallery.8bf”

                      Filter Gallery 19.1.3 - from the file “Filter Gallery.8bf”

                      Flash 3D 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “U3D.8bi”

                      Fresco 19.1.3 - from the file “Filter Gallery.8bf”

                      Glass 19.1.3 - from the file “Filter Gallery.8bf”

                      Glowing Edges 19.1.3 - from the file “Filter Gallery.8bf”

                      Google Earth 4 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “U3D.8bi”

                      Grain 19.1.3 - from the file “Filter Gallery.8bf”

                      Graphic Pen 19.1.3 - from the file “Filter Gallery.8bf”

                      Halftone Pattern 19.1.3 - from the file “Filter Gallery.8bf”

                      Halide Bottlenecks 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “HalideBottlenecks.8bx”

                      HDRMergeUI 19.1.3 - from the file “HDRMergeUI.8bf”

                      HSB/HSL 19.1.3 - from the file “Standard MultiPlugin.8bf”

                      IFF Format 19.1.3 - from the file “Standard MultiPlugin.8bf”

                      IGES 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “U3D.8bi”

                      Ink Outlines 19.1.3 - from the file “Filter Gallery.8bf”

                      JPEG 2000 19.1.3 - from the file “JPEG2000.8bi”

                      Kurtosis 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “statistics.8ba”

                      Lens Blur 19.1.3 - from the file “Lens Blur.8bf”

                      Lens Correction 19.1.3 - from the file “Lens Correction.8bf”

                      Lens Flare 19.1.3 - from the file “Standard MultiPlugin.8bf”

                      Liquify 19.1.3 - from the file “Liquify.8bf”

                      Matlab Operation 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “ChannelPort.8bf”

                      Maximum 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “statistics.8ba”

                      Mean 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “statistics.8ba”

                      Measurement Core 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “MeasurementCore.8me”

                      Median 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “statistics.8ba”

                      Mezzotint 19.1.3 - from the file “Standard MultiPlugin.8bf”

                      Minimum 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “statistics.8ba”

                      MMXCore Routines 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “MMXCore.8bx”

                      Mosaic Tiles 19.1.3 - from the file “Filter Gallery.8bf”

                      Multiprocessor Support 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “MultiProcessor Support.8bx”

                      Neon Glow 19.1.3 - from the file “Filter Gallery.8bf”

                      Note Paper 19.1.3 - from the file “Filter Gallery.8bf”

                      NTSC Colors 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “NTSC Colors.8bf”

                      Ocean Ripple 19.1.3 - from the file “Filter Gallery.8bf”

                      OpenEXR 19.1.3 - from the file “Standard MultiPlugin.8bf”

                      Paint Daubs 19.1.3 - from the file “Filter Gallery.8bf”

                      Palette Knife 19.1.3 - from the file “Filter Gallery.8bf”

                      Patchwork 19.1.3 - from the file “Filter Gallery.8bf”

                      Paths to Illustrator 19.1.3 - from the file “Standard MultiPlugin.8bf”

                      PCX 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “PCX.8bi”

                      Photocopy 19.1.3 - from the file “Filter Gallery.8bf”

                      Photoshop 3D Engine 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “Photoshop3DEngine.8bi”

                      Photoshop Touch 19.0 - from the file “PSDX.8bi”

                      Picture Package Filter 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “ChannelPort.8bf”

                      Pinch 19.1.3 - from the file “Standard MultiPlugin.8bf”

                      Pixar 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “Pixar.8bi”

                      Plaster 19.1.3 - from the file “Filter Gallery.8bf”

                      Plastic Wrap 19.1.3 - from the file “Filter Gallery.8bf”

                      PLY 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “U3D.8bi”

                      Pointillize 19.1.3 - from the file “Standard MultiPlugin.8bf”

                      Polar Coordinates 19.1.3 - from the file “Standard MultiPlugin.8bf”

                      Portable Bit Map 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “PBM.8bi”

                      Poster Edges 19.1.3 - from the file “Filter Gallery.8bf”

                      PRC 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “U3D.8bi”

                      Radial Blur 19.1.3 - from the file “Standard MultiPlugin.8bf”

                      Radiance 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “Radiance.8bi”

                      Range 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “statistics.8ba”

                      Render Color Lookup Grid 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “Export3DLUT.8be”

                      Reticulation 19.1.3 - from the file “Filter Gallery.8bf”

                      Ripple 19.1.3 - from the file “Standard MultiPlugin.8bf”

                      Rough Pastels 19.1.3 - from the file “Filter Gallery.8bf”

                      Save for Web 19.1.3 - from the file “Save for Web.8be”

                      ScriptingSupport 19.1.3 - from the file “ScriptingSupport.8li”

                      Shake Reduction 19.1.3 - from the file “Shake Reduction.8bf”

                      Shear 19.1.3 - from the file “Standard MultiPlugin.8bf”

                      Skewness 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “statistics.8ba”

                      Smart Blur 19.1.3 - from the file “Standard MultiPlugin.8bf”

                      Smudge Stick 19.1.3 - from the file “Filter Gallery.8bf”

                      Solarize 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “Solarize.8bf”

                      Spaces 19.1.3 - from the file “Spaces.8li”

                      Spatter 19.1.3 - from the file “Filter Gallery.8bf”

                      Spherize 19.1.3 - from the file “Standard MultiPlugin.8bf”

                      Sponge 19.1.3 - from the file “Filter Gallery.8bf”

                      Sprayed Strokes 19.1.3 - from the file “Filter Gallery.8bf”

                      Stained Glass 19.1.3 - from the file “Filter Gallery.8bf”

                      Stamp 19.1.3 - from the file “Filter Gallery.8bf”

                      Standard Deviation 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “statistics.8ba”

                      StarFilter Pro 4 4.4.0.0 - from the file “StarFilterPro4X64.8bf”

                      STL 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “U3D.8bi”

                      Sumi-e 19.1.3 - from the file “Filter Gallery.8bf”

                      Summation 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “statistics.8ba”

                      Targa 19.1.3 - from the file “Standard MultiPlugin.8bf”

                      Texturizer 19.1.3 - from the file “Filter Gallery.8bf”

                      Tiles 19.1.3 - from the file “Standard MultiPlugin.8bf”

                      Torn Edges 19.1.3 - from the file “Filter Gallery.8bf”

                      Twirl 19.1.3 - from the file “Standard MultiPlugin.8bf”

                      U3D 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “U3D.8bi”

                      Underpainting 19.1.3 - from the file “Filter Gallery.8bf”

                      Vanishing Point 19.1.3 - from the file “VanishingPoint.8bf”

                      Variance 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “statistics.8ba”

                      Virtual Reality Modeling Language | VRML 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “U3D.8bi”

                      Water Paper 19.1.3 - from the file “Filter Gallery.8bf”

                      Watercolor 19.1.3 - from the file “Filter Gallery.8bf”

                      Wave 19.1.3 - from the file “Standard MultiPlugin.8bf”

                      Wavefront|OBJ 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “U3D.8bi”

                      WIA Support 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “WIASupport.8li”

                      Wind 19.1.3 - from the file “Standard MultiPlugin.8bf”

                      Wireless Bitmap 19.1.3 (20180323.r.293 2018/03/23: 1163761) - from the file “WBMP.8bi”

                      ZigZag 19.1.3 - from the file “Standard MultiPlugin.8bf”

                     

                    Optional and third party plug-ins: NONE

                     

                     

                    Duplicate and Disabled plug-ins: NONE

                     

                     

                    Plug-ins that failed to load: NONE

                     

                    Extensions:

                     

                      com.adobe.inapp.purchase  2.11.27 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\purchase.html”

                      com.adobe.Butler.backend  2.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.Butler.backend\index.html”

                      Libraries  2.11.27 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\index.html”

                      New Document  2.1.1 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CCX_CMDN_EXTENSION_2_1_1_004\fnft.html”

                      Start  2.1.1 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CCX_START_EXTENSION_2_1_1_076\index.html”

                      Adobe Color Themes  6.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html”

                      Export As  3.1.2 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html”

                      Export As  3.1.2 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html”

                     

                    Installed TWAIN devices: NONE

                    • 7. Re: GPU not actually working properly
                      Melonon Level 1

                      Okay, I will just avoid sharing the unnecessary or personal parts (such as paths or serial number), here's all there is regarding displays :

                       

                       

                       

                      System architecture: Intel CPU Family:6, Model:12, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading

                      Physical processor count: 4

                      Logical processor count: 8

                      Processor speed: 3392 MHz

                      Built-in memory: 8071 MB

                      Free memory: 2 MB

                      Memory available to Photoshop: 6893 MB

                      Memory used by Photoshop: 70 %

                      Alias Layers: Disabled.

                      Modifier Palette: Enabled.

                      Highbeam: Disabled.

                      Image tile size: 1024K

                      Image cache levels: 4

                      Font Preview: Medium

                      TextComposer: Latin

                      Display: 1

                      Display Bounds: top=0, left=0, bottom=1080, right=1920

                      Display: 2

                      Display Bounds: top=0, left=1920, bottom=1080, right=3840

                      OpenGL Drawing: Enabled.

                      OpenGL Allow Old GPUs: Not Detected.

                      OpenGL Drawing Mode: Advanced

                      OpenGL Allow Normal Mode: True.

                      OpenGL Allow Advanced Mode: True.

                      AIFCoreInitialized=1

                      AIFOGLInitialized=1

                      OGLContextCreated=1

                      NumGLGPUs=2

                      NumCLGPUs=2

                      NumNativeGPUs=0

                      glgpu[0].GLVersion="4.1"

                      glgpu[0].IsIntegratedGLGPU=0

                      glgpu[0].GLMemoryMB=2048

                      glgpu[0].GLName="NVIDIA GeForce GTX 770"

                      glgpu[0].GLVendor="NVIDIA Corporation"

                      glgpu[0].GLVendorID=4318

                      glgpu[0].GLDriverVersion="23.21.13.9135"

                      glgpu[0].GLRectTextureSize=16384

                      glgpu[0].GLRenderer="GeForce GTX 770/PCIe/SSE2"

                      glgpu[0].GLRendererID=4484

                      glgpu[0].HasGLNPOTSupport=1

                      glgpu[0].GLDriver="nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um"

                      glgpu[0].GLDriverDate="20180323000000.000000-000"

                      glgpu[0].CanCompileProgramGLSL=1

                      glgpu[0].GLFrameBufferOK=1

                      glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.60 NVIDIA"

                      glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[6553 6]

                      glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[4]

                      glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]

                      glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]

                      glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]

                      glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]

                      glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]

                      glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]

                      glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[124]

                      glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]

                      glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1

                      glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1

                      glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1

                      glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1

                      glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1

                      glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1

                      glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1

                      glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1

                      glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1

                      glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1

                      clgpu[0].CLPlatformVersion="1.2"

                      clgpu[0].CLDeviceVersion="1.2 CUDA"

                      clgpu[0].IsIntegratedCLGPU=0

                      clgpu[0].CLMemoryMB=2048

                      clgpu[0].CLName="GeForce GTX 770"

                      clgpu[0].CLVendor="NVIDIA Corporation"

                      clgpu[0].CLVendorID=4318

                      clgpu[0].CLDriverVersion="391.35"

                      clgpu[0].CLBandwidth=1.80053e+11

                      clgpu[0].CLCompute=944.13

                      glgpu[1].GLVersion="4.1"

                      glgpu[1].IsIntegratedGLGPU=0

                      glgpu[1].GLMemoryMB=1024

                      glgpu[1].GLName="Intel(R) HD Graphics 4600"

                      glgpu[1].GLVendor="NVIDIA Corporation"

                      glgpu[1].GLVendorID=32902

                      glgpu[1].GLDriverVersion="10.18.14.4578"

                      glgpu[1].GLRectTextureSize=16384

                      glgpu[1].GLRenderer="GeForce GTX 770/PCIe/SSE2"

                      glgpu[1].GLRendererID=1042

                      glgpu[1].HasGLNPOTSupport=1

                      glgpu[1].GLDriver="igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igdumdim32,igd10iumd32,i gd10iumd32"

                      glgpu[1].GLDriverDate="20170104000000.000000-000"

                      glgpu[1].CanCompileProgramGLSL=1

                      glgpu[1].GLFrameBufferOK=1

                      glgpu[1].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.60 NVIDIA"

                      glgpu[1].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[6553 6]

                      glgpu[1].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[4]

                      glgpu[1].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]

                      glgpu[1].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]

                      glgpu[1].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]

                      glgpu[1].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]

                      glgpu[1].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]

                      glgpu[1].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]

                      glgpu[1].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[124]

                      glgpu[1].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]

                      glgpu[1].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1

                      glgpu[1].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1

                      glgpu[1].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1

                      glgpu[1].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1

                      glgpu[1].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1

                      glgpu[1].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1

                      glgpu[1].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1

                      glgpu[1].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1

                      glgpu[1].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1

                      glgpu[1].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1

                      clgpu[1].CLPlatformVersion="1.2 "

                      clgpu[1].CLDeviceVersion="1.2 "

                      clgpu[1].IsIntegratedCLGPU=1

                      clgpu[1].CLMemoryMB=1400

                      clgpu[1].CLName="Intel(R) HD Graphics 4600"

                      clgpu[1].CLVendor="Intel(R) Corporation"

                      clgpu[1].CLVendorID=32902

                      clgpu[1].CLDriverVersion="10.18.14.4578"

                      clgpu[1].CLBandwidth=2.0182e+10

                      clgpu[1].CLCompute=134.379

                       

                       

                      Optional and third party plug-ins: NONE

                       

                       

                       

                       

                      Duplicate and Disabled plug-ins: NONE

                       

                       

                       

                       

                      Plug-ins that failed to load: NONE

                      • 8. Re: GPU not actually working properly
                        davescm Adobe Community Professional

                        I'd love to know what you think in that info is "personal parts" . It is merely a list of hardware and software set up - including loaded plug ins and lib files and versions

                         

                        Anyway - the issue that you have made visible is that you are running multiple GPUs. See sections 7 and 8 here:

                        Troubleshoot Photoshop graphics processor (GPU) and graphics driver issues

                         

                        Dave

                        • 9. Re: GPU not actually working properly
                          Melonon Level 1

                          Thank you again Dave and D Fosse for your help and time

                          The problem got fixed by (as suggested by D Fosse) plugging the tablet into the graphic card as well and restarting my computer, I actually had a configuration issue that got fixed.

                          Thanks again! Have a good day.