18 Replies Latest reply on Aug 28, 2018 3:43 PM by andrewm71600447

    Presets isnt working any more

    ChrisPlayz Level 1

      Since I have Lightroom 7 I cant use the Presets any more. They are not working since the update. Nothing happens when I click on them. What can I do?

        • 1. Re: Presets isnt working any more
          WobertC Adobe Community Professional

          Hi,

          Can you post a screen-clip of your System Info.  From the Menu > Help > System Info...

          It will look something like this-

          ScreenShot088.jpg

          "Nothing Happens" is not enough information for anyone to diagnose a problem!

          • 2. Re: Presets isnt working any more
            ChrisPlayz Level 1

            Its in german. I hope you can read it anyway...

             

            Lightroom Classic-Version: 7.3 [ 1164630 ]

            Lizenz: Creative Cloud

            Spracheinstellung: de

            Betriebssystem: Windows 10 - Home Premium Edition

            Version: 10.0.16299

            Anwendungsarchitektur: x64

            Systemarchitektur: x64

            Anzahl logischer Prozessoren: 8

            Prozessorgeschwindigkeit: 3,3 GHz

            Integrierter Speicher: 12245,1 MB

            Für Lightroom verfügbarer phys. Speicher: 12245,1 MB

            Von Lightroom verwendeter phys. Speicher: 542,3 MB (4,4%)

            Von Lightroom verwendeter virtueller Speicher: 743,7 MB

            Anzahl GDI-Objekte: 553

            Anzahl BENUTZER-Objekte: 2205

            Anzahl Prozess-Handles: 1664

            Cache-Speichergröße: 108,6MB

            Interne Camera Raw-Version: 933

            Maximale Anzahl Threads, die Camera Raw verwendet: 5

            Camera Raw SIMD-Optimierung: SSE2,AVX,AVX2

            Virtueller Speicher in Camera Raw: 24MB / 6122MB (0%)

            Physischer Speicher in Camera Raw: 24MB / 12245MB (0%)

            DPI-Einstellung des Systems: 96 DPI

            Desktop-Komposition aktiviert: Ja

            Monitore/Anzeigegeräte: 1) 2560x1440, 2) 1680x1050

            Eingabetypen: Multitouch: Nein, integrierte Toucheingabe: Nein, integrierter Stift: Nein, externe Toucheingabe: Nein, externer Stift: Nein, Tastatur: Nein

             

             

            Informationen zum Grafikprozessor:

            DirectX: NVIDIA GeForce GTX 1070 (23.21.13.9135)

             

             

             

             

             

             

            Anwendungsordner: C:\Program Files\Adobe\Adobe Lightroom Classic CC

            Bibliothekspfad: C:\Users\Christian\Pictures\Lightroom\Lightroom Catalog-2.lrcat

            Einstellungen-Ordner: C:\Users\Christian\AppData\Roaming\Adobe\Lightroom

             

             

            Installierte Zusatzmodule:

            1) Canon Tether-Zusatzmodul

            2) Facebook

            3) Flickr

            4) HDR Efex Pro 2

            5) Nikon Tether-Zusatzmodul

             

             

            Config.lua-Flags: None

             

             

            Adapter Nr. 1: Anbieter : 10de

            Gerät : 1b81

            Subsystem : 33021462

            Version : a1

            Grafikspeicher : 8088

            Adapter Nr. 2: Anbieter : 1414

            Gerät : 8c

            Subsystem : 0

            Version : 0

            Grafikspeicher : 0

            AudioDeviceIOBlockSize: 2048

            AudioDeviceName: Lautsprecher (Realtek High Definition Audio)

            AudioDeviceNumberOfChannels: 2

            AudioDeviceSampleRate: 192000

            Build: 10.0x7

            Direct2DEnabled: false

            GL_ACCUM_ALPHA_BITS: 16

            GL_ACCUM_BLUE_BITS: 16

            GL_ACCUM_GREEN_BITS: 16

            GL_ACCUM_RED_BITS: 16

            GL_ALPHA_BITS: 0

            GL_BLUE_BITS: 8

            GL_DEPTH_BITS: 24

            GL_GREEN_BITS: 8

            GL_MAX_3D_TEXTURE_SIZE: 16384

            GL_MAX_TEXTURE_SIZE: 32768

            GL_MAX_TEXTURE_UNITS: 4

            GL_MAX_VIEWPORT_DIMS: 32768,32768

            GL_RED_BITS: 8

            GL_RENDERER: GeForce GTX 1070/PCIe/SSE2

            GL_SHADING_LANGUAGE_VERSION: 4.60 NVIDIA

            GL_STENCIL_BITS: 8

            GL_VENDOR: NVIDIA Corporation

            GL_VERSION: 4.6.0 NVIDIA 391.35

            GPUDeviceEnabled: false

            OGLEnabled: true

            GL_EXTENSIONS: GL_AMD_multi_draw_indirect GL_AMD_seamless_cubemap_per_texture GL_AMD_vertex_shader_viewport_index GL_AMD_vertex_shader_layer GL_ARB_arrays_of_arrays GL_ARB_base_instance GL_ARB_bindless_texture GL_ARB_blend_func_extended GL_ARB_buffer_storage GL_ARB_clear_buffer_object GL_ARB_clear_texture GL_ARB_clip_control GL_ARB_color_buffer_float GL_ARB_compatibility GL_ARB_compressed_texture_pixel_storage GL_ARB_conservative_depth GL_ARB_compute_shader GL_ARB_compute_variable_group_size GL_ARB_conditional_render_inverted GL_ARB_copy_buffer GL_ARB_copy_image GL_ARB_cull_distance GL_ARB_debug_output GL_ARB_depth_buffer_float GL_ARB_depth_clamp GL_ARB_depth_texture GL_ARB_derivative_control GL_ARB_direct_state_access GL_ARB_draw_buffers GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_draw_elements_base_vertex GL_ARB_draw_instanced GL_ARB_enhanced_layouts GL_ARB_ES2_compatibility GL_ARB_ES3_compatibility GL_ARB_ES3_1_compatibility GL_ARB_ES3_2_compatibility GL_ARB_explicit_attrib_location GL_ARB_explicit_uniform_location GL_ARB_fragment_coord_conventions GL_ARB_fragment_layer_viewport GL_ARB_fragment_program GL_ARB_fragment_program_shadow GL_ARB_fragment_shader GL_ARB_fragment_shader_interlock GL_ARB_framebuffer_no_attachments GL_ARB_framebuffer_object GL_ARB_framebuffer_sRGB GL_ARB_geometry_shader4 GL_ARB_get_program_binary GL_ARB_get_texture_sub_image GL_ARB_gl_spirv GL_ARB_gpu_shader5 GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader_int64 GL_ARB_half_float_pixel GL_ARB_half_float_vertex GL_ARB_imaging GL_ARB_indirect_parameters GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_internalformat_query2 GL_ARB_invalidate_subdata GL_ARB_map_buffer_alignment GL_ARB_map_buffer_range GL_ARB_multi_bind GL_ARB_multi_draw_indirect GL_ARB_multisample GL_ARB_multitexture GL_ARB_occlusion_query GL_ARB_occlusion_query2 GL_ARB_parallel_shader_compile GL_ARB_pipeline_statistics_query GL_ARB_pixel_buffer_object GL_ARB_point_parameters 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GL_ARB_sparse_texture2 GL_ARB_sparse_texture_clamp GL_ARB_spirv_extensions GL_ARB_stencil_texturing GL_ARB_sync GL_ARB_tessellation_shader GL_ARB_texture_barrier GL_ARB_texture_border_clamp GL_ARB_texture_buffer_object GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_buffer_range GL_ARB_texture_compression GL_ARB_texture_compression_bptc GL_ARB_texture_compression_rgtc GL_ARB_texture_cube_map GL_ARB_texture_cube_map_array GL_ARB_texture_env_add GL_ARB_texture_env_combine GL_ARB_texture_env_crossbar GL_ARB_texture_env_dot3 GL_ARB_texture_filter_anisotropic GL_ARB_texture_filter_minmax GL_ARB_texture_float GL_ARB_texture_gather GL_ARB_texture_mirror_clamp_to_edge GL_ARB_texture_mirrored_repeat GL_ARB_texture_multisample GL_ARB_texture_non_power_of_two GL_ARB_texture_query_levels GL_ARB_texture_query_lod GL_ARB_texture_rectangle GL_ARB_texture_rg GL_ARB_texture_rgb10_a2ui GL_ARB_texture_stencil8 GL_ARB_texture_storage GL_ARB_texture_storage_multisample GL_ARB_texture_swizzle GL_ARB_texture_view GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_transform_feedback_instanced GL_ARB_transform_feedback_overflow_query GL_ARB_transpose_matrix GL_ARB_uniform_buffer_object GL_ARB_vertex_array_bgra GL_ARB_vertex_array_object GL_ARB_vertex_attrib_64bit GL_ARB_vertex_attrib_binding GL_ARB_vertex_buffer_object GL_ARB_vertex_program GL_ARB_vertex_shader GL_ARB_vertex_type_10f_11f_11f_rev GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_ARB_window_pos GL_ATI_draw_buffers GL_ATI_texture_float GL_ATI_texture_mirror_once GL_S3_s3tc GL_EXT_texture_env_add GL_EXT_abgr GL_EXT_bgra GL_EXT_bindable_uniform GL_EXT_blend_color GL_EXT_blend_equation_separate GL_EXT_blend_func_separate GL_EXT_blend_minmax GL_EXT_blend_subtract GL_EXT_compiled_vertex_array GL_EXT_Cg_shader GL_EXT_depth_bounds_test GL_EXT_direct_state_access GL_EXT_draw_buffers2 GL_EXT_draw_instanced GL_EXT_draw_range_elements GL_EXT_fog_coord GL_EXT_framebuffer_blit GL_EXT_framebuffer_multisample GL_EXTX_framebuffer_mixed_formats GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_framebuffer_object GL_EXT_framebuffer_sRGB GL_EXT_geometry_shader4 GL_EXT_gpu_program_parameters GL_EXT_gpu_shader4 GL_EXT_multi_draw_arrays GL_EXT_packed_depth_stencil GL_EXT_packed_float GL_EXT_packed_pixels GL_EXT_pixel_buffer_object GL_EXT_point_parameters GL_EXT_polygon_offset_clamp GL_EXT_post_depth_coverage GL_EXT_provoking_vertex GL_EXT_raster_multisample GL_EXT_rescale_normal GL_EXT_secondary_color GL_EXT_separate_shader_objects GL_EXT_separate_specular_color GL_EXT_shader_image_load_formatted GL_EXT_shader_image_load_store GL_EXT_shader_integer_mix GL_EXT_shadow_funcs GL_EXT_sparse_texture2 GL_EXT_stencil_two_side GL_EXT_stencil_wrap GL_EXT_texture3D GL_EXT_texture_array GL_EXT_texture_buffer_object GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_latc GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc GL_EXT_texture_cube_map GL_EXT_texture_edge_clamp GL_EXT_texture_env_combine GL_EXT_texture_env_dot3 GL_EXT_texture_filter_anisotropic GL_EXT_texture_filter_minmax GL_EXT_texture_integer GL_EXT_texture_lod GL_EXT_texture_lod_bias GL_EXT_texture_mirror_clamp GL_EXT_texture_object GL_EXT_texture_shared_exponent GL_EXT_texture_sRGB GL_EXT_texture_sRGB_decode GL_EXT_texture_storage GL_EXT_texture_swizzle GL_EXT_timer_query GL_EXT_transform_feedback2 GL_EXT_vertex_array GL_EXT_vertex_array_bgra GL_EXT_vertex_attrib_64bit GL_EXT_window_rectangles GL_EXT_import_sync_object GL_IBM_rasterpos_clip GL_IBM_texture_mirrored_repeat GL_KHR_context_flush_control GL_KHR_debug GL_EXT_memory_object GL_EXT_memory_object_win32 GL_EXT_win32_keyed_mutex GL_KHR_parallel_shader_compile GL_KHR_no_error GL_KHR_robust_buffer_access_behavior GL_KHR_robustness GL_EXT_semaphore GL_EXT_semaphore_win32 GL_KTX_buffer_region GL_NV_alpha_to_coverage_dither_control GL_NV_bindless_multi_draw_indirect GL_NV_bindless_multi_draw_indirect_count 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GL_NV_gpu_program4_1 GL_NV_gpu_program5 GL_NV_gpu_program5_mem_extended GL_NV_gpu_program_fp64 GL_NV_gpu_shader5 GL_NV_half_float GL_NV_light_max_exponent GL_NV_multisample_coverage GL_NV_multisample_filter_hint GL_NV_occlusion_query GL_NV_packed_depth_stencil GL_NV_parameter_buffer_object GL_NV_parameter_buffer_object2 GL_NV_path_rendering GL_NV_path_rendering_shared_edge GL_NV_pixel_data_range GL_NV_point_sprite GL_NV_primitive_restart GL_NV_query_resource GL_NV_query_resource_tag GL_NV_register_combiners GL_NV_register_combiners2 GL_NV_sample_locations GL_NV_sample_mask_override_coverage GL_NV_shader_atomic_counters GL_NV_shader_atomic_float GL_NV_shader_atomic_float64 GL_NV_shader_atomic_fp16_vector GL_NV_shader_atomic_int64 GL_NV_shader_buffer_load GL_NV_shader_storage_buffer_object GL_NV_stereo_view_rendering GL_NV_texgen_reflection GL_NV_texture_barrier GL_NV_texture_compression_vtc GL_NV_texture_env_combine4 GL_NV_texture_multisample GL_NV_texture_rectangle GL_NV_texture_rectangle_compressed GL_NV_texture_shader GL_NV_texture_shader2 GL_NV_texture_shader3 GL_NV_transform_feedback GL_NV_transform_feedback2 GL_NV_uniform_buffer_unified_memory GL_NV_vertex_array_range GL_NV_vertex_array_range2 GL_NV_vertex_attrib_integer_64bit GL_NV_vertex_buffer_unified_memory GL_NV_vertex_program GL_NV_vertex_program1_1 GL_NV_vertex_program2 GL_NV_vertex_program2_option GL_NV_vertex_program3 GL_NV_viewport_array2 GL_NV_viewport_swizzle GL_NVX_conditional_render GL_NVX_gpu_memory_info GL_NVX_multigpu_info GL_NVX_nvenc_interop GL_NV_shader_thread_group GL_NV_shader_thread_shuffle GL_KHR_blend_equation_advanced GL_KHR_blend_equation_advanced_coherent GL_SGIS_generate_mipmap GL_SGIS_texture_lod GL_SGIX_depth_texture GL_SGIX_shadow GL_SUN_slice_accum GL_WIN_swap_hint WGL_EXT_swap_control

            • 3. Re: Presets isnt working any more
              cmgap Adobe Community Professional

              Since I can't read German... are you referring to 3rd-party presets? Can you see the presets? Can you describe what happens when you select them?

               

              Have you tried to reset Lr preferences? Quit and restart Lr holding Shift-Option  keys on mac Shift-Alt on windows.

              • 4. Re: Presets isnt working any more
                ChrisPlayz Level 1

                There are my own presets. I tried to reset the Lr preferences but not working. When I select the preset nothing happens. The colours and other thinks dont change.

                • 5. Re: Presets isnt working any more
                  cmgap Adobe Community Professional

                  Do the Lightroom Presets work? Are they presets that you purchased or created?

                   

                  Try going into your preferences > presets > uncheck Store presets with this catalog. Quit Lr and then restart... try presets again.

                  • 6. Re: Presets isnt working any more
                    ChrisPlayz Level 1

                    I created the presets. I did it but it wont work :/

                    • 7. Re: Presets isnt working any more
                      cmgap Adobe Community Professional

                      Is it only the presets that you've made that don't work or all of the presets don't work?

                      • 8. Re: Presets isnt working any more
                        ChrisPlayz Level 1

                        All of the presets doesnt work

                        • 9. Re: Presets isnt working any more
                          cmgap Adobe Community Professional

                          You might try this:

                          Completely sign out of Creative Cloud Manager (not quit). Quit Lightroom and restart your computer. Open Lightroom, try a standard preset in your develop module and confirm that the presets that ship with Lighroom are working. Then try one of your presets.

                           

                          You might want to check your User Preset folder to ensure that the presets are still there.

                           

                          Sometimes when you update Lightroom your presets stay with the previous version and you have to copy and paste them into the new Lightroom settings folder.

                           

                          You can search your system for your presets and then relocate them.

                          • 10. Re: Presets isnt working any more
                            ChrisPlayz Level 1

                            Its still not working... Even when I create a new preset and try to apply it to a picture it doesnt work. I dont have any other ideas how to fix this problem

                            • 11. Re: Presets isnt working any more
                              cmgap Adobe Community Professional

                              Please tell me if it is just the presets you are making that are not working. Can you upload a screen shot of your user preset folder?

                              • 12. Re: Presets isnt working any more
                                ChrisPlayz Level 1

                                Not even the presets from Lightroom itself are working. Thats a few of my presetsUnbenannt44.PNG

                                • 13. Re: Presets isnt working any more
                                  cmgap Adobe Community Professional

                                  Would you be open to sharing a couple via a shared folder in dropbox? I'll test them to see if they work in my lightroom.

                                   

                                  Also what file type are you working with and are they originals or smart previews.

                                  • 14. Re: Presets isnt working any more
                                    WobertC Adobe Community Professional

                                    (Thanks cmgap for continuing the thread)

                                     

                                    ChrisPlayz-

                                    Those preset files are the 'old'  .LRTEMPLATE files that work with LR Version 7.2, and they have not been converted to work with Version 7.3.

                                    A tilde '~' in front of a preset name indicates if they have been updated to the 'new' preset file-type of .XMP.

                                     

                                    When Lightroom v7.3 is started it looks in the 'old' folder location and any templates without a tilde are converted to .XMP type presets in another folder.

                                     

                                    So {Brown.lrtemplate} is not a preset in Version 7.3 - it has not been converted. You should be seeing {Brown.XMP} in the 'new' {...Camera Raw\Settings\User } folder.

                                     

                                    Can  you show a screen-clip of your Presets Panel in the Develop module of Lightroom, so we can see all your presets?

                                    • 15. Re: Presets isnt working any more
                                      ChrisPlayz Level 1

                                      I dont know why but i moved the lightroom folder (the folder with lightroom.exe) and now it works. Strange but it works now Thank you for all the tips

                                      • 16. Re: Presets isnt working any more
                                        cmgap Adobe Community Professional

                                        Great! Where did you move the folder from? Was it not in your Pictures directory?

                                        • 17. Re: Presets isnt working any more
                                          ChrisPlayz Level 1

                                          I moved the folder with the lightroom.exe. Not the preset folder. I wanted to have the folder on an other place

                                          • 18. Re: Presets isnt working any more
                                            andrewm71600447 Level 1

                                            Hi I have this problem could I get more details on where you moved the folder? Please