I'm on windows; they are requesting quicktime file in photo jpeg (or prores). Even after installing quicktime, this is not available in premiere.
Is there a way to get it, should I just give em quicktime with cineform codec, or should I have a good old winge at them?
edit: and actually what would be the best cross-format delivery method?
what would be the best cross-format delivery method?
DNx in the MXF wrapper.
More than likely, you're hitting the following: Dropped support for Quicktime 7 era formats and codecs
You can import these clips in an earlier version of Premiere Pro or Media Encoder as 32-bit formats are still supported for import there. Then export these from there, which will transcode the files to a 64-bit version of the QuickTime codec. You can then import and work with these files in the current version of the application.
Sorry for the frustration.