Delete options under Sign As drop down

[jmt111]

Whenever I try to sign a document in Acrobat using my digital signature, I get a list of 6 options under the Sign As drop down from which to choose. Can I delete 4 of the options and keep only 2 of them?

[Adorobat]

Hi Jmt111,

Sorry for the delayed response.

Yes, you can delete Digital IDs which you don't want to use using the steps given in this link: Digital IDs in Acrobat

Let us know if you need any help.

Shivam

[jmt111]

Hi Shivam,

I tried following those instructions, but in Edit | Preferences, I do not have an option for Signatures or Identities and Trusted Certificates. Where do I need to go?

Thanks

[Adorobat]

Hi Jmt,

Could you let us know if you Acrobat X installed on the machine? If yes, try clicking on Tools > sign & certify > More sign & certify > security settings > Digital IDs

Thanks,

Shivam

[jmt111]

Shivam: Yes, I am using Adobe Acrobat X.

I clicked on Tools towards the right of the Window (next to Comment) and then Sign & certify | More sign & certify | Security settings | Digital IDs | Remove. However, I need to know the password of the ID I am removing. I do not have the idea. The person who created it on my computer never gave it to me. Is there no way to remove the ID if I do not have the password?

[Adorobat]

Hi Jmt111,

Please try the troubleshooting steps given in the following threads discussing the similar issue:

https://acrobatusers.com/forum/security/forgot-password-digital-signature-acrobat/

"I've forgotten my password for my signature" [LOCKED]

Let us know if you need any help.

Shivam

[jmt111]

The following steps worked for me:

• Find the .pfx file (this is the digital ID) in AppData\Roaming\Adobe\Acrobat\10.0\Security
• Delete it;
• Restart Acrobat