5 Replies Latest reply on May 25, 2018 12:51 PM by Kevin-Monahan

    What!? No chat available to me.

    Maverick101 Level 1

      Here we go. I needed some urgent assistance with an issue I was having with Premier Pro, and I just found out that chat is no longer available to me. The only option that I can select is forum. What the hell? I pay a monthly subscription across multiple adobe products and now they wont help me.

      They are happy to take my money but when there's an issue I cant get hold of them.

       

      This is what happens when these big firms start getting too big for their boots. A year ago I could get instant support no problem. Now I need to complain on a forum because this was the only option.

       

      Dont get me wrong, forums are great, but when you need urgent assistance you should be able to contact adobe. I cant even send them an email.

       

      Not happy.