2 Replies Latest reply on Sep 23, 2018 4:19 AM by starflex78 Branched from an earlier discussion.

    Re: Acrobat DC 2017 'The document could not be saved.  The file may be read-only, or another user may have it open.'


      More laymen's explanation is needed from Tariq.


      What is the folder path that we want to use if we are tired of losing our .pdf editing sessions in the cloud or wherever they are going?  I've had the issue of losing information from Acrobat DC Pro for months.  Can't save because of a "no memory" error message.


      Our IT department attempted to get an answer but everyone seems to shrug their shoulders and go on to make their golf dates.  I'm about to the point of dumping ALL Adobe products in the trash, print out the blank forms when someone sends me one and print them with an ink pen.  How "creative" is that?  


      99.0% of my day requires editing documents.  Yes, I have uninstalled and reinstalled the program.  Same problems.  I no longer have the computer on which I had a hard copy of Adobe Acrobat that worked just fine.  Seems like a cloud issue but I'm no expert.  I just need to get my work done.