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Version 12.1.1 was supposed to fix that issue.
What version of Premiere Pro are you using?
I was on the most recent version, but had to go back to 12.0. Instantly had access to everything again.
I see a moderator edited my post for profanity. I described the customer support person as "useless" and I'm sticking to it. Unhelpful would imply that they attempted to help me, but couldn't. This person literally did nothing to help me, said it was my fault and then just hung up on me. Yes, I do believe that this person is completely useless as a customer support person.
I see a moderator edited my post for profanity. I described the customer support person as "useless" and I'm sticking to it.
Your post did not say "useless." A reference to profanity was removed by me.
I have the same problem I think. Updated Premiere to the latest version - yesterday - and suddenly my Postscript fonts weren't working. Thought I was going mad. Did all the usual fiddling for an hour to no avail. I have just reverted to version 12.0 and hey presto, my fonts are back!
Only trouble is I now have projects saved in the more recent version that now I can't open anymore. Is there a way to backwards save newer project files?