I have had this happen before with footage that Premiere should read and process well. For whatever reason, we were able to import and view in source, but then dragging to the timeline--the whole program crashed. The first time this happened, we re-encoded the footage and everything worked fine through the rest of the footage. The second time it happened this did not fix--so we reinstalled Premiere and everything started working again. If you are still having issues, those two solutions could possibly fix that. I am curious though as to what type of footage+specs you are working with as well. Premiere is excellent at ready so many camera formats--but a few are still a little bumpy. Good luck!
Windows 10 has as far as I know 3 releases and there is 'Home' 'Professional' 'Enterprise' etc ....
you have to make some research to check which handles Premiere Pro's capabilities best, which
of them makes proper use of your hardware with Premiere, like I heard there are builds that are not
able to handle all RAM and GPU capabilities...
but as Jim Simon said, better share details
I have windows 10 pro - never had a problem using premiere pro before the 2018 version - I've been using cc for the last couple of years and before that I used Premiere Pro CS6 and indeed went back to that software to accomplish the task that I wanted to in cc2018
I've tried several different files - my usual MP4 UHD, avi, HD MP4 and even some footage grabbed using screen-recording software - all of them cause the crash as soon as I click on them to drag. I've also uninstalled and re-installed the software.
Processor - Interl core i7-6820HK cpu @2.70 GHz
64 Bit OS
Windows 10 Pro
Nvidia GeForce GTX 1060
SSD Drive - not sure of specs
I've tried various different files with varying sizes and formts - all produce the same crash as soon as the file in the project is clicked on to drag it to the timeline. It does not appear to crash with audio files when they are clicked on.