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Can't install a demo version product

New Here ,
Apr 25, 2018 Apr 25, 2018

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I installed Creative Cloud demo version today.Want to install Adobe After Effects CC demo version.It isn't installing only writing expectation...

Maybe problem is in conection?But it is normal.

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Creative Cloud

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correct answers 1 Correct answer

Community Expert , Apr 25, 2018 Apr 25, 2018

confirm that you can connect to the secure adobe servers by reading, http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

do you see both logos?

[moved from Adobe Creative Cloud to Creative Cloud Download & Install]

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Community Expert ,
Apr 25, 2018 Apr 25, 2018

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confirm that you can connect to the secure adobe servers by reading, http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

do you see both logos?

[moved from Adobe Creative Cloud to Creative Cloud Download & Install]

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Community Beginner ,
Aug 19, 2019 Aug 19, 2019

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NEVER INSTALL AN ADOBE TEST PROGRAM YOU MAY FIND HUNDREDS OF EURO WITHOUT TALK IT !!!

Now I'll tell you what happened to me.

I wanted to try acrobat professional so I signed up, downloaded the software, uninstalled it and deleted myself.

Everything good?

No!!!

After a month and two days, the time for not being able to recur anymore and cancel the subscription, I found myself on the Pay account such as the debit of July and August !!

Why have they failed to recover the money immediately, within the 14 days in which withdrawal was possible ???

Because otherwise they would not have cheated me and I could have repelled myself, yes because I had already done it !!!

Now to cancel something I didn't want and didn't use I have to pay € 91.44 !!!

I will be mona to have tried their program but this is a legalized scam !!!

SHAME ADOBE!

A company like yours should not behave like this, these cunning are shameful.

NEVER INSTALL AN ADOBE TEST PROGRAM YOU MAY FIND HUNDREDS OF EURO WITHOUT TALK IT !!!

€ 18.29 + 18.29 + 91.44 = € 128.02 !!!!

for a software that I have not used but only "tried".

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