Very curious... I just opened up a 13 page PDF, did a search for a fairly commonly used word, and clicked my way through to the last instance. An additional click of Next jumped back to the very 1st instance on page 1. When on that last one on page 13, I can hit Previous, and successfully be brought to the previous instance. So in my installation (Windows / Acrobat Pro DC v. 2018.011.20038), the bug is not apparent. What exact version are you using, and OS?
We apologize for the inconvenience caused, as per the description above, when you use "Find" instead of finding the previous match, Acrobat says "no more matches were found", Is that correct?
What is the dot version of Acrobat installed? To identify refer to Identify the product and its version for Acrobat and Reader DC
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Please share your findings.
Anand, thanks for your reply. I'm using Win10, Acrobat Pro 2017, 2017.008.30051.
To replicate: hit Ctrl-F, type a word that appears multiple times in the PDF, and click Next until it reaches the last occurrence of the word. Now if you click Next or Previous, a pop-up window will appear stating "Adobe Acrobat has finished searching the document. No more matches were found.". The bug is that clicking Previous at that point should find the previous occurrence.
Apparently Dave's software loops the find.
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I would also wonder if it is document specific. PDFs come from a million places, and are produced a million ways. That said, does the problem happen with all PDF documents for you? The document I used contained structural tags. If you go to Document Properties (Ctrl-D), check to the lower left of the Description Tab. A tagged PDF will be more precisely defined under the skin, and that might be why mine behaved the way it did, and yours didn't... purely speculation.