6 Replies Latest reply on May 24, 2018 7:36 AM by AnandSri

    Acrobad Pro DC annoying lockups when browsing PDF

    itguyscl Level 1

      Hello,

      A user has Adobe Acrobat Reader DC 18.011.20038, and he subscribed to $14.99/mo Acrobat Pro DC plan and downloaded, installed Adobe Acrobat DC 18.011.20038. Now the user complains that when he is reading/browsing PDF documents, the application stops responding sometimes for over 20-30 seconds.

      This is on Windows 7 Pro x64.

      Any ideas how to fix this?

      Thanks!