6 Replies Latest reply on Oct 29, 2018 7:32 PM by bentjes58173679

    Can't install 3rd party extension - 501 error

    creativehulk Level 1

      I'm trying to install a 3rd party extension, MagicPicker6.zxp, for Photoshop CC 2017 on my Mac OS 10.12.5. I followed this command line instructions: Install add-ons and extensions for Adobe apps

      Adobe's error code page said my -501 error means "Installation failed, could not update database. Solution: Contact the Adobe Exchange Online Forum for assistance.

       

      How can I install this extension?