• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Some videos freeze on import, some don't with AE 2018 15.1.0 (Build 166)

Participant ,
Apr 29, 2018 Apr 29, 2018

Copy link to clipboard

Copied

I am using AE 2018 version 15.1.0 (Build 166) on Windows 10 and I have had an issue with importing some of my videos taken with my GH5 4K 25fps 10-bit 4:2:2, When I try to import most of my videos they will import with no issues, but some just cause AE to freeze on import and crash. They are all videos taken with the same camera and same codec, so I don't know why some won't import. All the videos play back fine in programs like VLC and Media Player Classic and there is no issues with corrupted videos. I tried importing some footage I recorded yesterday and out of the 12 videos, several would not import and cause AE to freeze.

Can anyone help?

My PC specs:

Microsoft Windows 10 Home

Version 10.0.16299 Build 16299

System Type x64-based PC

Processor Intel(R) Core(TM) i7-7700 CPU @ 3.60GHz, 3601 Mhz, 4 Core(s), 8 Logical Processor(s)

BIOS Version/Date American Megatrends Inc. 3016, 27/12/2016

Installed Physical Memory (RAM) 32.0 GB

Total Physical Memory 31.9 GB

Available Physical Memory 26.9 GB

Total Virtual Memory 39.7 GB

Available Virtual Memory 32.4 GB

Page File Space 7.75 GB

Graphics Card: Nvidia GTX 970 4GB

Soundcard: Creative Soundblaster AE-5 (Set to 384khz 32-bit)

Video codec information:

Format  : MPEG-4

Format profile: QuickTime

Codec ID                                 : qt   2011.07 (qt  /pana)

File size                                : 4.39 GiB

Duration                                 : 1 min 33 s

Overall bit rate mode                    : Variable

Overall bit rate                         : 403 Mb/s

Encoded date                             : UTC 2018-04-27 16:48:07

Tagged date                              : UTC 2018-04-27 16:48:07

Video

ID : 1

Format : AVC

Format/Info : Advanced Video Codec

Format profile  : High 4:2:2 Intra@L5.1

Format settings, CABAC : No

Format settings, GOP: N=1

Codec ID : avc1

Codec ID/Info  : Advanced Video Coding

Duration: 1 min 33 s

Bit rate mode : Variable

Bit rate: 400 Mb/s

Width: 3 840 pixels

Height : 2 160 pixels

Display aspect ratio: 16:9

Frame rate mode: Constant

Frame rate                               : 25.000 FPS

Standard: Component

Color space: YUV

Chroma subsampling: 4:2:2

Bit depth : 10 bits

Scan type : Progressive

Bits/(Pixel*Frame): 1.929

Stream size : 4.36 GiB (99%)

Encoded date : UTC 2018-04-27 16:48:07

Tagged date : UTC 2018-04-27 16:48:07

Color range : Full

Color primaries : BT.709

Transfer characteristics: BT.709

Matrix coefficients: BT.709

Audio

ID : 2

Format: PCM

Format settings : Big / Signed

Format settings, Endianness: Big

Format settings, Sign : Signed

Codec ID  : twos

Duration : 1 min 33 s

Bit rate mode : Constant

Bit rate  : 1 536 kb/s

Channel(s) : 2 channels

Channel positions : Front: L R

Sampling rate : 48.0 kHz

Bit depth: 16 bits

Stream size: 17.1 MiB (0%)

Encoded date : UTC 2018-04-27 16:48:07

Tagged date: UTC 2018-04-27 16:48:07

Other

ID: 3

Type : Time code

Format: QuickTime TC

Duration: 1 min 33 s

Time code of first frame : 13:23:17:20

Time code, striped : Yes

Encoded date : UTC 2018-04-27 16:48:07

Tagged date  : UTC 2018-04-27 16:48:07

Bit rate mode  CBR

Views

333

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Participant , May 18, 2018 May 18, 2018

I found out the issue was my SD card was corrupting some of my videos and didn't realise, got new cards and have no issues.

Votes

Translate

Translate
Participant ,
May 18, 2018 May 18, 2018

Copy link to clipboard

Copied

LATEST

I found out the issue was my SD card was corrupting some of my videos and didn't realise, got new cards and have no issues.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines