5 Replies Latest reply on May 29, 2018 11:28 AM by Kevin-Monahan

    Image buffer & importerMPEG issues



      I have a problem with my Premiere Pro CC 2018: image buffer. Whenever I click play (I had already done my editing before this occurred), the screen turns red, shows an uncoordinated sequence of frames, randomly through the red and a sometimes sped-up, sometimes slowed-down audio. Sometimes, it just refuses to play. It is constantly crashing. I did record the video and audio separately, but I edited them together. My 'error' screen also says I have a problem with importerMPEG as well.


      I have:

      The latest windows 10

      i5 7th gen core

      8-Gig ram

      NVIDIA Geforce