Do you see the same looping behaviour when you test locally? Or does it matter whether the content is loaded on an unsecured host? (I'm not sure how you are protecting the content, but I'd like to make sure that it doesn't cause the reloading.)
Do you have an example of the CSH url you are currently using?
I haven't seen this reloading issue yet. Could it be browser related? Have you installed all the latest patches? Did you upgrade the project from RoboHelp 2015?
We do not have the same issue when we test locally. It does not make a difference on an unsecured host.
Our current call is [web address]/index.htm?rhmapno=[insert map number]
It doesn't seem to be router related. This project has been updated from 15 and was first implemented over 10 years ago, so has been passed through many new versions of RoboHelp.
I can't install the latest patches, because we have invested so much time in customizing the Ocean layout. We really want to use the HTML5, but the Indigo layout doesn't have the right look and feel for our company. When I install the latest patches it cuts the layout off after the header for only the Ocean layout.
browser related* not router related.