1 Reply Latest reply on May 29, 2018 1:06 PM by Kevin-Monahan

    Choppy / Sliced Preview Issues On Premier Pro on Dell Inspiron 7577

    Marked One

      Greetings,

       

      I just bought brand new Dell Inspiron 7577 laptop for gaming and editing. Unfortunately I'm having issues with the preview / playback which I never had in my life, since I started to edit with Premier Pro. Not even in my previous PC's which were with way worse features.

       

      I'm unable to see a proper motion in the preview / playback on full mode. It seems that some frames are being chopped / sliced horizontally. I have attached some screen shots shows the sliced moment.

       

      *I have installed all the latest drivers for Windows 10,NVIDIA,Intel,Dell and so on... I'm using the latest and newest version of Premier Pro.

      *I have tried to switch between all the options of the GPU setting at Premier (CUDA,OPENCL and so on...)

      *Installed all the codecs

      *RAW file is playing well on media player classic

       

      What else can be done? I'm really frustrated since it's a brand new machine and premier works like crud.

       

      This is the laptop's features :

      • Intel® Core™ i7-7700HQ processor
      • RAM: 16 GB / Storage: 1 TB HDD & 256 GB SSD
      • Graphics: NVIDIA GeForce GTX 1060 6 GB

       

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