1 Reply Latest reply on May 2, 2018 2:05 PM by kelvinv62098480

    Adobe PDF tab not shown in MS Word 2016

    kelvinv62098480

      Acrobat version: Adobe Acrobat DC 2015

      Microsoft Word 2016 16.0.4639.1000 32-bit

       

      I have tried each troubleshooting step listed here: Fix PDFMaker unavailability in MS Office

       

      When Word is launched, the "Adobe PDF" tab is not shown. In Word, File > Options > Add-Ins shows "Acrobat PDFMaker Office COM Addin" in Active Application Add-ins and is checked. As mentioned, I tried all the steps in this link: Fix PDFMaker unavailability in MS Office . But the tab is just not there.

       

      I don't need the add-in for Outlook, but this error appears in Outlook > File > Options > Add-Ins > "Load Behavior: Not loaded. A runtime error occurred during the loading of the COM Add-in."

       

      What gives? Is there a patch or update for Word or Acrobat DC 2015 that will resolve this?