1 Reply Latest reply on Jun 23, 2018 11:43 AM by markb29368210

    Acrobat DC hangs while opening document and goes not responding

    mr. madhus48065630

      While opening the Acrobat DC the document loading takes more time and goes not responding ,

       

      After windows 10 update

        • 1. Re: Acrobat DC hangs while opening document and goes not responding
          markb29368210 Level 1

          (June 2018) I'm using Adobe Acrobat DC and when I open a file or just open the program, after about 3 seconds, the program hangs for about 30-60 seconds.  Program not responding.  Once it allow me to navigate, I unchecked the following preferences.  Not sure you need to do them all but each of them is going out over the internet to look for something.

           

          Edit - Preferences:  General,

               Basic Tools section:

                    Show online storage when opening...

                    Show online storage when saving...

               Message from Adobe

                    Show me message when I launch...

           

          Edit - Preferences;  Updater  (may have to school down to Updater

               Check for Updates

                    Automatically install updates

           

          good Luck

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