7 Replies Latest reply on Aug 2, 2018 11:54 PM by Vidya Sagar

    Premiere imports audio only

    gennaroi16975210

      Hello,

       

      Ever since the most recent Premiere update I have run into a problem where when I have imported my footage, about half of it is imported as just audio. The video files themselves are fine and have worked and imported fine when I tested them in a project in the older version. I have found a temporary solution to this problem via forums such as this by clearing the cache and renaming the folder they are in which has worked, but it keeps happening and now disconnects video in older projects that I have gone back to. Is there something in my settings that could be causing this problem? Any suggestions would be appreciated, I can't spend 30-40 minutes each time I open a project trying to fix this problem. Thank you!