I recently upgraded three WebHelp systems from RoboHelp 4.1
to RoboHTML 7.02.001. The Help appears to run with IE 6 fine both
locally and in our test environments. I don't have access to other
browsers to test.
During the deployment, however, there are problems. WebSphere
scans the webhelp.jar file, shows an error message, then refuses to
open the file. Manual attempts to open the webhelp.jar file using
WinZip or similar tools results in an error, then the jar opens
with no files in it. This problem occurs for the webhelp.jar for
all three upgraded WebHelp systems.
I know that there was some issue with unzipping the jar file
as of 7/2008 - is this still the case? What is this jar file
supposed to do? Is there an issue if the deployment team deletes
the file? Or leaves the buggy webhelp.jar file in the directory and
sets it out on our Web servers?