Having the same problem with this vector 199947767.
It tells me that I have to open it in illustrator, which I don't pay for. How do we get refunds on vectors that don't work?
Branching to a new discussion,
Sorry to hear that.
I would like to inform you that the vector images are best to be downloaded in Illustrator. If you do not have Illustrator, then as a workaround you may download the trial version of Illustrator(7days trial) and can try to use the above-mentioned file.
You may use this link to download the trial version of Illustrator:
If you still face troubles, feel free to update this thread so that we can further assist you.