12 Replies Latest reply on Jul 19, 2018 4:19 PM by R Neil Haugen

    Wont import MP4 files. Imports only audio

    Justo_ Level 1


      After uploading the newest version of Adobe Premiere, I started a new project that is a wedding I shot. The files are mp4 and plays normally but when I import the footage it shows up as only audio files. I played with all the settings and but still does the same. I thought maybe it was those files so I tried footage from another project I worked on already on Premiere, so I know they work, and they do the same. Any ideas??