I recently bought a new camera; Canon 5D mark IV and now i cant open my raw files i bridge cs6 even though i updated everything it says.. and i need to fix this as soon as possible. please help me!
This camera requires at least Camera Raw version 9.7, but the latest version for CS6 is 9.1.1. CS6 is old software, and hasn't been updated for several years.
You can download the free DNG converter, which will convert (copies of) your raw files to DNG files, which can be opened by CS6.
See Adobe Digital Negative Converter for instructions on how to use it.
To be able to open your raw files directly in Bridge/Photoshop, you will have to subscribe to the CC Photography plan ($10 a month for Photoshop and Lightroom).