7 Replies Latest reply on May 17, 2018 9:05 AM by BFVguy

    Samsung NX1 HEVC video file only imports audio since new update


      Why are Samsung NX1 video files no longer supported natively in PP2018 CC after the latest update? Files I worked with before are suddenly offlined and importing only brings in the audio. These files are MP4 HEVC and have worked in PP for the last two years without transcoding. I can import them into Encoder and can transcode them, but they used to be native in PP.