7 Replies Latest reply on May 17, 2018 9:05 AM by BFVguy

    Samsung NX1 HEVC video file only imports audio since new update

    BFVguy

      Why are Samsung NX1 video files no longer supported natively in PP2018 CC after the latest update? Files I worked with before are suddenly offlined and importing only brings in the audio. These files are MP4 HEVC and have worked in PP for the last two years without transcoding. I can import them into Encoder and can transcode them, but they used to be native in PP.