6 Replies Latest reply on May 31, 2018 11:33 AM by twaritar3263062

    Adobe stock unprompted subscription

    joshuac73627532 Level 1

      Hi,

       

      I'm currently subscribed to the student creative cloud plan in the UK (16,24£/mo). The other day whilst checking my bank account, I noticed that Adobe stock had taken 24£ out of my account. I never subscribed to Adobe stock! As part of my student subscription I get 10 Adobe stock files for free and I've downloaded 2 in the past but that's it, I never subscribed to a full plan.

       

      How can they just take money out of my account like this?!

       

      How can I get a refund and cancel the subscription?

       

      Thanks,

      Josh