5 Replies Latest reply on May 29, 2018 1:13 AM by Vidya Sagar

    Premiere/Encoder h264 render crashes whole computer on longer sequences


      I'm on a new iMac, having issues with h264 renders longer than 5-6 minutes. Shorter ones render out fine. When it does crash, it crashes my whole system needing hard restarts. Have uninstalled and reinstalled whole CC suite twice, still to no avail. Other codecs render out fine. My co-worker with the same exact system renders out longer sequences just fine. I've set preferences back to default and cleaned media caches, tried different user settings, changed designated memory for CC, tried new projects and sequences, etc...did not help.


      OSX 10.13.4

      iMac Pro (2017)

      2.5 GHz Intel Xeon W

      64 GB 2666 Mhz DDR4

      Radeon Pro Vega 64


      Premiere Pro 12.1.1

      Media encoder

      Project set to OpenCL


      Anyone have any thoughts?