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Play button not working

New Here ,
May 17, 2018 May 17, 2018

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When i press the play butto to reproduce the timeline nothing happens, i tried with a differents video formats and nothing happens, i reinstall premire like 3 times and it doesnt fix the problem. any solution?

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Adobe Employee ,
May 18, 2018 May 18, 2018

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Hi aldahirl79682706,

Sorry for the trouble. Is this happening with all projects?

Just for a test, change the renderer & try playback. Steps: FAQ: How to change the Video Renderer in Premiere Pro?

Have you updated the GPU drivers to the latest version: Update the graphics driver | Windows 8, 7, Vista

Also, share a screenshot of Premiere Pro Preferences > Audio Hardware.

Thanks,

Vidya

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New Here ,
Jun 09, 2019 Jun 09, 2019

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I just installed Premiere Pro and I'm having the exact same issue.  I can scrub through footage, but the play button does nothing.  I've tried all of the tips online and de-installed/re-installed Premiere.  Still nothing. 

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