10 Replies Latest reply on May 21, 2018 9:24 AM by Test Screen Name

    How can I reinstall my older products?  CS2 and CS3?


      I bought CS2. I also got the download after Adobe messed up the registration. I would now like to install on another laptop. It needs the serial number. The number that is listed on the desktop version is not accepted.


      I do not want to use the Creative Cloud. I am taking all my windows OS computers offline and moving to Linux. I really dislike the Gimp and Inkscape so I will dual boot. I do have an older version on disc - Illustrator 9 plus the non-usable CS2 install


      How do I move or reinstall Illustrator?




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        • 1. Re: Older products.
          John T Smith Adobe Community Professional & MVP

          When you go to the special CS2 page to download the installer, you must use the matching serial number for the product


          IE - a suite serial number is for the suite of programs, you need an Illustrator number if you are using an Illustrator installer

          1 person found this helpful
          • 2. Re: Older products.
            dooker25 Level 1

            Can't find the page. All I'm getting is Creative Cloud.


            Have another problem. I've been upgrading your products since Photoshop 3.  I can only find an original install serial number for that disk.


            All other copies were upgrades from that one.  I had


            I also have Indesign, which I bought newer to replace Pagemaker.


            Thanks, I'll check back

            • 3. Re: Older products.
              John T Smith Adobe Community Professional & MVP

              CS2 + Acrobat 7 + Audition 3 (AND EARLIER) Activation Server is gone, so read below


              You MUST use the special version and serial number on the page, not your original disc or serial number


              Lost information - see reply #1 in https://forums.adobe.com/thread/2008767

              - page has links to programs to find an installed serial number in Mac or Windows

              - includes link to your Adobe account to check for registered serial numbers

              - when you find your serial number(s) write them down and put in a desk drawer

              2 people found this helpful
              • 4. Re: Older products.
                dooker25 Level 1

                I'll give it a try.


                I must be one of the lucky ones in one way - haven't had to reinstall anything in over 8 years. Windows hasn't crashed from XP tp Pro.


                BTW, I did buy a copy of Illustrator CS2, and it won't take that number.



                • 5. Re: Older products.
                  dooker25 Level 1

                  The list you gave worked very well, I managed to get, and run the CS2 copies of Photoshop, Indesign, and Illustrator.


                  However, how do I install the upgrades that I did buy?  Photoshop and Illustrator won't take the upgrade serial, and Indesign wants

                  Pagemaker 7 - which I do have.


                  I've been upgrading Photoshop since version3, and Illustrator since Version 7. Indesign was newer.




                  I did check out the products and don't see any. Didn't activation automatically register them?  Wouldn't help now as those would be 7 or lower editions.



                  • 6. Re: Older products.
                    John T Smith Adobe Community Professional & MVP

                    >Didn't activation automatically register them?


                    Go back and re-read the first line in my reply #3


                    There is NO activation of CS2 (or CS3) which is why ONLY the special versions and serial numbers will work to install the programs

                    1 person found this helpful
                    • 7. Re: Older products.
                      dooker25 Level 1

                      CS3 for all three. I did buy CS5 Photoshop but found I liked CS3 better.


                      Adobe used to phone home when you added the serial number. Didn't that also create a list of products or update what was registered?


                      Although all my registrations went way back. Version 3 for Photoshop, Version 7 for Illustrator and Pagemaker 7 for Indesign.

                      Since those are lost ------


                      How do I activate the upgrades I bought?  They do not accept the serial number of the replacement.

                      • 8. Re: Older products.
                        John T Smith Adobe Community Professional & MVP

                        CS3 and Acrobat 8 activation server is retired see reply #1 https://forums.adobe.com/thread/2372929

                        -you MUST use the special serial number AND the special installer you download, not your originals

                        -above includes a link to get the special version AND links to help with activation problems

                        -more information on activation problems with the new version https://forums.adobe.com/thread/2385900

                        3 people found this helpful
                        • 9. Re: Older products.
                          dooker25 Level 1

                          I am installing on a new laptop, the old laptop will be hit with format C and trashed. I can't de-install it since it never installed in the new one.  Will check the files.


                          Printed out the instructions from the other link and we will see

                          • 10. Re: How can I reinstall my older products?  CS2 and CS3?
                            Test Screen Name Most Valuable Participant

                            Crucially, at no time use your disks OR your serial numbers for CS2 or CS3 (except to get access on the web page when asked). You must use only the replacement software and the replacement serial.


                            Please be sure to keep the replacement downloads AND replacement serials safe OFF your computer. I don't think we can assume these will be around next time you need them.

                            2 people found this helpful