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Says "Trial Has Expired" but I pay for a plan!

New Here ,
May 19, 2018 May 19, 2018

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Hello!

I pay for an Adobe plan as a student and it has worked fine for 2 months, but recently when I try to open photoshop, adobe installer opens and tells me my trial is up. I have tried reinstalling creative cloud and logging in and out. I am not sure what else to do.

Help!

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Creative Cloud

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correct answers 1 Correct answer

Enthusiast , May 19, 2018 May 19, 2018

Hi Alissar,

Have you tried all the steps in this help document: Stop Adobe Creative Cloud from opening in trial mode after purchase​? Let us know if one of those resolves the issue.

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Enthusiast ,
May 19, 2018 May 19, 2018

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Hi Alissar,

Have you tried all the steps in this help document: Stop Adobe Creative Cloud from opening in trial mode after purchase​? Let us know if one of those resolves the issue.

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