2 Replies Latest reply on May 19, 2018 4:13 PM by Complisoft

    White screen in the video playback box

    Complisoft

      Hi,

       

      I have an issue with Premiere Pro CC on my Macbook. System reboot does not help. Tried different clip formats, result is the same. Intro tutorial has the same issue.

       

      Please advise.

       

      Screen Shot 2018-05-19 at 18.20.52.png

       

      Premiere Pro version: 12.1.1 build 10

      OSX: 10.13.4

      CPU: 2,7 GHz Intel Core i7

      Memory: 16 GB 2133 MHz LPDDR3

      Graphics: Radeon Pro 455 2048 MB