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Video Preview Error

New Here ,
May 20, 2018 May 20, 2018

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I am trying to render six audio tracks (all the same length) with one video that I exported from a previous Premiere session. I keep getting a video preview error message when I try to render:

Screen Shot 2018-05-20 at 1.47.58 PM.png

I have googled Error code 4, Selector 9 and I cannot find anything.

I have tried starting new projects, new sequences, changing the export settings on the video ....

Anyone know how to resolve this? I need to render the six audio channels so that I can play the project (with visual) back in Adobe Audition. Without rendering the visual glitches on playback. 😕

Please help!

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Community Expert ,
May 20, 2018 May 20, 2018

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Hi, just delete your video previews, you can locate where they are when you open project settings - scratch disks

and delete the audio previews as well, then clean your media cache

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New Here ,
May 20, 2018 May 20, 2018

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carlosz13485882 I did that and now there is no sound after the render is complete. Is it possibly a problem with where I have it saved? (I'm working off of a hard drive)

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Community Expert ,
May 20, 2018 May 20, 2018

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I guess you have to wait for the audio files to finish conforming before exporting again

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