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I am having trouble with Premier Pro CS6 when I run it. It starts up fine, I start to do edit and then 10 to 15 minutes later the playback stutters and then just completely stops working. Then the whole program doesn't respond and I have to quit it. I have 16GB of ram and running an AMD Radeon HD 7500, is my graphics card not strong enough?
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[Moved from Premiere Pro NEW to Premiere Pro OLD... Mod]
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Mac or Windows, and EXACTLY which version of the operating system?
Recent Mac AND Windows operating systems have been known to cause "odd" problems
Are you using a computer Administrator account with full read/write permission?
Exactly what is INSIDE the video you are editing?
Report back with the codec details of your file, use the programs below... A screen shot works well to SHOW people what you are doing - For Windows Internet Explorer press the PRINT SCREEN button on your keyboard, and then do CTRL-V to paste the screen print from the clipboard into a forum message
Free programs to get file information for PC/Mac http://mediaarea.net/en/MediaInfo/Download
- when you analyze your file in MediaInfo and post a screen shot in the forum, do so in TREE view
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I am using CS6 on Windows from the creative cloud so it is the latest version of it. I have a intel core i7 processor. I am the administrative account. The problem occurs every time I take a 2.7K video (drone footage) and try to reverse the speed so it plays backwards. The video stutters and wont play smoothly on the playback and then the system freezes. once the problem starts it wont play 1080p 30fps shots either.
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The problem is that CS6 does not support amd cards on windows. (for the mac just 2)
In other words you dont have MPE hardware which makes editing quite a lot easier.
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Thats what I was thinking because my RAM is good but when I try and edit 2.7K 30fps footage there is trouble. Is there a specific graphics card you would recommend? I have a Dell XPS 8500; intel core i7; 16GB RAM; AMD Radeon 7500