1 Reply Latest reply on Jun 8, 2018 8:03 AM by Adorobat

    Acrotray32 not closing after printing to PDF from IE

    DaytonaDoug Level 1

      I have a few installations of Adobe X Standard that have started experiencing an issue when printing a web page to Adobe PDF where the AcroTray32 program "Creating Adobe PDF" dialog box will not display 100% complete and close when the printing is done when printing from IE 11.  The printing does complete but the box does not close.  Subsequent prints will print but the box needs to be closed manually.   When trying the same task from Edge, the dialog box will open but does not display any percentage of completion and the file actually will not print to PDF.  I have not tried in in Chrome yet.