LR Classic 7.3.1 will not show videos

[madashell1]

I have ten years worth of photos and videos in my library and the latest update will not let me see the videos.  I use Lightroom to key word and rank both photos and videos and the work on all the videos is gone.  How can I get the video files to show?

[Akash Sharma · Accepted solution]

Hi madashell1,

Sorry that you cannot see videos in Lightroom Classic CC 7.3.1 after the recent update.

Are you able to see the videos without the filter applied?

Thanks,

Akash

[madashell1]

Akash,

The problem of not being able to see videos in Lightroom Classic is back.  I went through my inventory of files yesterday scanning videos and today I do not have access to video files.  I'm in the middle of a big project.  Can you help me scan videos in Lightroom Classic?

thank you.

Bill Johnson

323.665.3603

[madashell1]

The problem appears to have been corrected.  Adobe needs to be careful with updates because they are made too frequently and sometimes have unintended consequences.